Front Desk Service Agent - NoMad Singapore
The Front Desk Agent at NoMad Singapore is responsible for delivering a seamless and personalised guest experience from arrival to departure. This role handles check-ins, guest enquiries, and front office administrative tasks while maintaining high brand standards. Candidates should have experience in guest-facing roles and proficiency in hotel operations. The position serves as a key operational member ensuring guest satisfaction and efficient hotel service delivery.
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Experience
1-3 years
Function
Support
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
The Front Desk Agent at NoMad Singapore is responsible for delivering a seamless and personalised guest experience from arrival to departure. This role handles check-ins, guest enquiries, and front office administrative tasks while maintaining high brand standards. Candidates should have experience in guest-facing roles and proficiency in hotel operations. The position serves as a key operational member ensuring guest satisfaction and efficient hotel service delivery.
TAL's take
Standard hospitality role with clear expectations and well-defined operational responsibilities in a premium setting.
The JD provides a highly detailed breakdown of daily duties, operational procedures, and behavioral expectations.
Must haves
- 1-3 years experience in front office or guest-facing roles
- Strong communication and interpersonal skills
- Ability to work in a fast-paced and dynamic environment
- Strong problem-solving and organisational skills
- Proficiency in English
About the company
NoMad is a recognized boutique hospitality brand, categorized as tier 2 in the absence of global big-chain status.