Client Success Partner & Onboarding, APAC
The Client Success Partner at International SOS manages end-to-end onboarding and ongoing support for strategic enterprise clients. You will serve as a customer advocate and product expert, working across sales and technical teams to ensure successful implementation and adoption of resilience products. The role requires significant project management capabilities and experience navigating international business environments. You will be based at Changi Business Park, focusing on client satisfaction and service delivery.
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Experience
3+ years
Function
Support
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
The Client Success Partner at International SOS manages end-to-end onboarding and ongoing support for strategic enterprise clients. You will serve as a customer advocate and product expert, working across sales and technical teams to ensure successful implementation and adoption of resilience products. The role requires significant project management capabilities and experience navigating international business environments. You will be based at Changi Business Park, focusing on client satisfaction and service delivery.
TAL's take
Solid mid-level client-facing role at a large, established global firm, though lacking a technical focus.
Well-defined responsibilities and expectations, clear focus on client services and onboarding within a specific corporate context.
Must haves
- Minimum 3 years experience in a client service role
- Experience with enterprise applications as online services
- Strong project management experience
- Experience dealing with international markets and geographical areas
- Fluent English communication skills
About the company
Established global organization specializing in health and security services, serving enterprise clients.