GBS IE Supervisor (Grade 20E)
The GBS Engineering Supervisor at UPS is responsible for optimizing operational efficiency and productivity within the Global Business Services organization. The role involves managing work migration, conducting time studies, and developing staffing forecasts for call center operations. Candidates must possess strong analytical skills and proficiency in tools such as Excel, SQL, VBA, and Python. The position is based full-time in Chennai.
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Experience
Experience not specified
Function
Engineering
Work mode
Onsite, India
Company
Tier 2
What you will work on
The GBS Engineering Supervisor at UPS is responsible for optimizing operational efficiency and productivity within the Global Business Services organization. The role involves managing work migration, conducting time studies, and developing staffing forecasts for call center operations. Candidates must possess strong analytical skills and proficiency in tools such as Excel, SQL, VBA, and Python. The position is based full-time in Chennai.
TAL's take
Stable role at a Fortune 500 company with clear operational responsibilities and technical expectations.
Well-defined operational engineering role with clear responsibilities in forecasting, process analysis, and team development.
Must haves
- Experience with Customer Service and Call Center operations
- Strong analytical and decision-making skills
- Intermediate to advanced knowledge of Excel including Power Pivot and Power Query
- Intermediate to advanced knowledge of Access
- Intermediate to advanced knowledge of SQL, VBA, Python
- Experience analyzing financial data
Tools and skills
Nice to have: machine learning models.
About the company
UPS is a massive global enterprise but not typically categorized as a top-tier software engineering brand.
Posts mentioning UPS
'Ketamine Queen' and cover-ups: Five things discovered in the Matthew Perry probe
- Investigators revealed that Matthew Perry had high levels of ketamine in his blood, which should not have been present since his last therapy session over a week prior. - A year-long investigation led to the arrest of five individuals, including medical doctors and Perry's assistant, linked to an underground ketamine dealing network. - Perry's assistant, Kenneth Iwamasa, pleaded guilty to conspiring to distribute ketamine causing death, while other suspects face various charges related to drug distribution and falsifying records. - Authorities discovered that Jasveen Sangha, known as the 'Ketamine Queen,' allegedly supplied the ketamine that led to Perry's death and was involved in another overdose death in 2019. - Perry's legacy continues through the Matthew Perry Foundation, which aims to help others struggling with addiction, fulfilling his wish to be remembered for his efforts to assist others. Source: [BBC](https://www.bbc.com/news/articles/c89wgv98925o)
MS Dhoni Ups Investment in Drone Startup Garuda Aerospace
- Former Indian cricket captain **MS Dhoni** invests additional Rs 4 crore in drone startup **Garuda Aerospace**. - Dhoni's stake in the company now stands at **1.1%**. - Garuda Aerospace, a leader in agricultural and consumer drones, is preparing for an **IPO**. - The company also plans to expand into the **defence drone sector**. - Garuda Aerospace has the largest drone fleet in India, operating in **84 cities**. Source: [Economic Times](https://economictimes.indiatimes.com/tech/funding/ms-dhoni-invests-rs-4-crore-in-ipo-bound-drone-start-up-garuda-aerospace/articleshow/113941402.cms)
Which startup is hiring in bangalore?
Any start ups looking for 4 yoe sde? Worked on backend JavaScript have decent knowledge on reactjs. Secondary skill set mobile development Android Open for challenges and looking for learning opportunities. Please comment below if you are hiring or know anyone that's hiring. This is not just for me but others as well who is looking for job.