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All jobsOnsiteHuman Resourcesb2b saas12-14 yearsgsuite
OnsiteSeniorb2b saas

L&D Team Leader and Facilitator

TELUS Digitalmulti, Uttar Pradesh, IndiaPosted 19 May 2026

TELUS Digital is hiring a senior L&D professional to lead training initiatives and facilitate development programs. This role focuses on assessing stakeholder needs, designing learning solutions, and measuring training effectiveness. The ideal candidate brings extensive experience in behavioural and soft skills training, specifically for middle management. The position requires frequent travel between Gurugram and Noida and availability for office-based evening shifts.

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Experience

12-14 years

Function

Human Resources

Work mode

Onsite, India

Company

Tier 2

What you will work on

TELUS Digital is hiring a senior L&D professional to lead training initiatives and facilitate development programs. This role focuses on assessing stakeholder needs, designing learning solutions, and measuring training effectiveness. The ideal candidate brings extensive experience in behavioural and soft skills training, specifically for middle management. The position requires frequent travel between Gurugram and Noida and availability for office-based evening shifts.

TAL's take

Quality 55/1004/5 clarityTier 2 company

Solid corporate role at a large global organization, though individual contributor scope limits impact potential.

Clear responsibilities and specific experience requirements, though the 'team leader' title is slightly at odds with the explicit 'individual contributor' description.

Salaries at TELUS Digital

4.0 LPA average

Based on 2 Grapevine salary entries for TELUS Digital.

View all salaries

Other roles

0 - 2 years

3 LPA average

Range: 3 - 3 LPA

Other roles

2 - 4 years

5 LPA average

Range: 5 - 5 LPA

Must haves

  • 12-14 years overall work experience
  • 8-10 years experience as Behavioural/ Soft skills Trainer
  • Advanced GSuite / MS Office proficiency
  • Experience in training need analysis and impact assessment
  • Stakeholder management expertise
  • Open to 24x7 environment and office-based work
  • Willingness to travel between Gurugram and Noida

Tools and skills

gsuitems officeneeds analysisimpact assessmentstakeholder managementtraining need analysissoft skills trainingleadership development

Nice to have: content development.

About the company

Global CX services company, well-established but primarily service-oriented rather than a core product-led tech company.

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