AppSec / OffSec Customer Success Manager - Korean-speaking
XBOW is a cybersecurity startup backed by Sequoia and Altimeter building autonomous pentesting solutions. The Technical Customer Success Manager will manage the post-sale lifecycle, drive product adoption, and serve as the voice of the customer for a technical security user base. The role requires deep understanding of appsec concepts and proficiency in Korean. You will help define and scale customer success workflows in a fast-paced AI-driven security environment.
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Experience
Experience not specified
Function
Support
Work mode
Remote, Singapore
Company
Tier 2
What you will work on
XBOW is a cybersecurity startup backed by Sequoia and Altimeter building autonomous pentesting solutions. The Technical Customer Success Manager will manage the post-sale lifecycle, drive product adoption, and serve as the voice of the customer for a technical security user base. The role requires deep understanding of appsec concepts and proficiency in Korean. You will help define and scale customer success workflows in a fast-paced AI-driven security environment.
TAL's take
Strong mission-driven startup with high-caliber backers, clear role definition for a founding customer success team.
Very clear scope, specific target audience, and explicit requirements for technical aptitude in security.
Must haves
- Experience in a technical customer-facing role
- Familiarity with application security or developer tools
- Working knowledge of application security fundamentals
- Exposure to security tools ecosystem
- Background in technical program management or technical account management
- Fluent in Korean, advanced in English
Tools and skills
About the company
Well-funded startup backed by Sequoia and Altimeter but does not meet criteria for established Global Tier 1.