IT Service Operations Manager
IG Group is seeking an IT Service Operations Manager to lead their service operations function, overseeing incident, problem, and change management processes. The successful candidate will drive strategic service improvement, mentor teams, and ensure effective governance across the IT estate. The role requires extensive experience in service management within fast-moving CI/CD environments, along with strong communication skills to manage diverse global stakeholders. This is a hybrid leadership position based in Bengaluru.
50k new jobs listed every day. Install TAL to find more jobs like this.
Experience
12+ years
Function
Operations
Work mode
Hybrid, India
Company
Tier 2
What you will work on
IG Group is seeking an IT Service Operations Manager to lead their service operations function, overseeing incident, problem, and change management processes. The successful candidate will drive strategic service improvement, mentor teams, and ensure effective governance across the IT estate. The role requires extensive experience in service management within fast-moving CI/CD environments, along with strong communication skills to manage diverse global stakeholders. This is a hybrid leadership position based in Bengaluru.
TAL's take
Solid role at an established, global, publicly-traded fintech firm with clear leadership responsibilities.
Well-defined leadership role with specific functional ownership and clear stakeholder requirements.
Salaries at IG Group
32.4 LPA average
Based on 15 Grapevine salary entries for IG Group.
Operations
10 - 12 years | 3B
45 LPA average
Range: 45 - 45 LPA
Engineering
0 - 2 years
10 LPA average
Range: 9 - 11 LPA
Other roles
2 - 4 years
20 LPA average
Range: 20 - 20 LPA
Engineering
4 - 6 years | Developer
23 LPA average
Range: 23 - 23 LPA
Must haves
- 12+ years experience in service management teams
- 5+ years managing an IT service management team
- Experience in fast-moving CI/CD environments
- Strong stakeholder management skills
- Comprehensive understanding of IT service management principles
Tools and skills
Nice to have: servicenow, jira, sharepoint.
About the company
Established fintech company, though not a top-tier FAANG/Unicorn status firm.
Posts mentioning IG Group
what is a sde2/3 now???
I just joined a pbc last week as an sde1. This week saw one girl joining as sde2 in my team. I have 1.5 yoe as fte she has 1.2 yoe with 1 yr of internship experience. While internship exp was discarded in my case but even including that you need 3yoe for sde2 in my org. Have I been handled a bad deal from the hr? I was laidoff before so ig yes. Anyways, i also saw recently a girl joining google sde3 on twitter. When she is a 23 btech passout. How is that possible? you need good yoe under your belt before becoming sde3?? Idk if its a diversity hiring thing or not. Or maybe this girl was just some fake account driving impressions. But seeing a lot of folks without enough experience or skills sitting at senior roles in tech. Is it common now?
Your brother is on IG Now
Hello brothers, I have started my fitness journey on IG you will learn many thing for sure Show some love on that age and do follow, comment and share.
Meta laying off popular folks?
There are several threads here that people say their role was impacted and they were laid off. The latest one was Jane Wong, who is a celebrity type person and worked at IG and Threads and she posted on Threads saying she is laid off. She is famous for her security research and finding bugs and new test and hidden features in products (before joining Meta) and she was in Forbes 30 under 30 list. She would be the last person that comes to mind for being laid off. Source: https://www.threads.net/@wongmjane/post/DBMuvFvTw8H