Guest Experience Expert, Front Office (Part-Time)
The Guest Experience Expert at The Westin Singapore focuses on delivering memorable guest interactions and managing front office operational needs. Responsibilities include check-in processes, addressing guest requests, and providing local area recommendations while maintaining high service and safety standards. The role requires physical mobility and a professional demeanor to uphold brand well-being standards. It is an entry-level position suitable for those passionate about hospitality.
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Experience
0-0 years
Function
Operations
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
The Guest Experience Expert at The Westin Singapore focuses on delivering memorable guest interactions and managing front office operational needs. Responsibilities include check-in processes, addressing guest requests, and providing local area recommendations while maintaining high service and safety standards. The role requires physical mobility and a professional demeanor to uphold brand well-being standards. It is an entry-level position suitable for those passionate about hospitality.
TAL's take
Reliable global hospitality role with clear, standard operational responsibilities, though limited in technical growth scope.
The role is clearly defined within the context of hotel front office operations, service standards, and physical requirements.
Must haves
- Professional communication and personal appearance
- Ability to stand, sit, or walk for extended periods
- Capability to lift and carry objects up to 10 pounds
- Adherence to company policies, procedures, and safety standards
- Commitment to guest service and experience excellence
About the company
Global hospitality brand, part of the established Marriott International portfolio.
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