Process Analyst – EDM
This role at IBM involves executing key HR delivery activities within the BPO division, focusing on employee data processing and issue resolution. The candidate will work extensively with SAP HRMS and MS Excel to manage complex transactions and ensure adherence to service level agreements. The position requires strong analytical skills to troubleshoot process issues and maintain high standards of compliance. It is an operations-focused role requiring rotational shift availability.
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Experience
1-2 years
Function
Human Resources
Work mode
Onsite, India
Company
Tier 2
What you will work on
This role at IBM involves executing key HR delivery activities within the BPO division, focusing on employee data processing and issue resolution. The candidate will work extensively with SAP HRMS and MS Excel to manage complex transactions and ensure adherence to service level agreements. The position requires strong analytical skills to troubleshoot process issues and maintain high standards of compliance. It is an operations-focused role requiring rotational shift availability.
TAL's take
Solid multinational company offering steady HR operations work with clear expectations, though the role is routine and operations-heavy.
The JD is very clear about the functional requirements, tools like SAP HRMS, and the specific nature of the HR process work.
Salaries at IBM
19.2 LPA average
Based on 1,727 Grapevine salary entries for IBM.
Human Resources
2 - 4 years | 6A
12 LPA average
Range: 12 - 12 LPA
Information Technology
0 - 2 years | 6A
6 LPA average
Range: 4 - 7 LPA
Operations
0 - 2 years | 6A
6 LPA average
Range: 3 - 11 LPA
Sales
0 - 2 years | 6A
13 LPA average
Range: 13 - 13 LPA
Must haves
- 1-2 years experience in core HR
- Experience in issue resolution for IT/ITES companies
- Strong knowledge of SAP HRMS
- Proficiency in MS Excel
- Excellent oral and written English communication skills
- Willingness to work in rotational shifts
Tools and skills
About the company
Global enterprise MNC, though the specific BPO/Consulting arm roles are often tiered as stable mid-tier in the Indian context.
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