Lead Software Engineer - Site Reliability
Freshworks is seeking a Lead SRE to ensure the resilience and availability of their enterprise B2B SaaS platform. You will be responsible for designing automated recovery, managing SLIs/SLOs, and driving observability across high-scale production systems. The role requires deep expertise in Linux, Kubernetes, and IaC to improve system health and incident response metrics. You will partner with cross-functional engineering teams to champion SRE best practices and maintain 99.99%+ uptime targets.
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Experience
7-12 years
Function
Engineering
Work mode
Onsite, India
Company
Tier 1
What you will work on
Freshworks is seeking a Lead SRE to ensure the resilience and availability of their enterprise B2B SaaS platform. You will be responsible for designing automated recovery, managing SLIs/SLOs, and driving observability across high-scale production systems. The role requires deep expertise in Linux, Kubernetes, and IaC to improve system health and incident response metrics. You will partner with cross-functional engineering teams to champion SRE best practices and maintain 99.99%+ uptime targets.
TAL's take
Strong Tier-1 company with a clearly scoped lead SRE role focusing on high-impact reliability and scalability.
The JD provides a very clear, focused list of responsibilities, technical requirements, and team context suitable for a Lead SRE position.
Salaries at Freshworks
25.6 LPA average
Based on 179 Grapevine salary entries for Freshworks.
Engineering
0 - 2 years | L1
7 LPA average
Range: 2 - 18 LPA
Engineering
2 - 4 years | IC2
21 LPA average
Range: 2 - 100 LPA
Engineering
4 - 6 years | IC3
20 LPA average
Range: 13 - 30 LPA
Engineering
6 - 8 years | IC2
27 LPA average
Range: 2 - 50 LPA
Must haves
- 7–12 years of experience in SRE, DevOps, or Production Engineering
- Coding proficiency
- In-depth Linux expertise
- Practical experience with Docker and Kubernetes
- Design and maintain CI/CD pipelines
- Proficiency in Infrastructure as Code (IaC) and automation
- Experience designing highly available and scalable distributed systems
Tools and skills
About the company
Freshworks is a well-known public SaaS unicorn with a strong engineering brand in India.
Posts mentioning Freshworks
Help me Choose from 2 Offers
Hi, I have 12 YOE. I have an offer from Amazon and Freshworks. Sharing the details below: Amazon (L6 Sr. Pgm Mgr) - 42LPA Base + 13LPA Sign on Bonus ( for first 2 years only) + 30L RSUs Freshworks (Corp Strategy Mgr) - 48LPA Fixed+ 7LPA Variable + 30L RSUs Please advise on which offer would be better from an overall career growth perspective? My current experience is largely in the E-commerce domain.
I have offers from freshworks, paypal and Equal experts.
Would need help in evaluation. Which is good in terms of learning growth. Which is good at Job security. Which is good at WLB.
Built in India SaaS products
What are some other companies similar to Zoho and Freshworks that have built global B2B SaaS products from India?