Junior Customer Success Manager
ReSO AI is hiring a Junior Customer Success Manager to manage client onboarding, satisfaction, and retention for their AI search optimization platform. The role involves acting as the primary point of contact, coordinating with internal content and strategy teams, and maintaining client documentation. Candidates need 2-3 years of experience in client-facing roles and proficiency with productivity tools like CRMs and Slack. This position offers direct ownership and cross-functional collaboration within a fast-moving AI search ecosystem.
50k new jobs listed every day. Install TAL to find more jobs like this.
Experience
2-3 years
Function
Support
Work mode
Remote, India
Company
Tier 2
What you will work on
ReSO AI is hiring a Junior Customer Success Manager to manage client onboarding, satisfaction, and retention for their AI search optimization platform. The role involves acting as the primary point of contact, coordinating with internal content and strategy teams, and maintaining client documentation. Candidates need 2-3 years of experience in client-facing roles and proficiency with productivity tools like CRMs and Slack. This position offers direct ownership and cross-functional collaboration within a fast-moving AI search ecosystem.
TAL's take
Clear definition of role and responsibilities for a junior customer success position, though company brand presence is not established.
The JD is highly specific regarding daily responsibilities, toolsets, and the nature of client interactions.
Must haves
- 2-3 years of experience in Customer Success or Account Management
- Excellent verbal and written English communication skills
- Strong interpersonal and relationship management abilities
- Ability to manage multiple accounts and priorities simultaneously
- Strong organizational skills and attention to detail
- Familiarity with Google Workspace, CRMs, Slack, and Notion
Tools and skills
Nice to have: seo, digital marketing, ai search.
About the company
Unfamiliar company, default mid-tier assigned.
Posts mentioning ReSO AI
"We need more human touch in hiring".. STFU
Heard a bunch of brainiacs say "We need more human touch in hiring" Really? You had it for decades. What the hell did you do with it? You ghosted candidates You sent "we are moving ahead with other candidates" emails after 3 months You judged resumes by fonts and gaps, not potential You let bias, pedigree worship, and first impressions decide someone's future You rejected people because "they didn't seem hungry enough" on one 30-minute call That was your "human touch"... A touch that felt more like a slap, a kick, a gut punch.. Now that AI can: ask sharper questions, give instant feedback, remove bias, remember context, and treat every candidate with consistency… Suddenly you want more human touch? No. What you want is less accountability. You want a system you can blame. Because deep down, you know the truth: AI doesn't lack empathy. It lacks ego. And that's your real problem. You're not fighting for humanity. You're fighting for control. You're not scared AI will be cold. You're scared it will be better. The only thing "touchy" in this conversation is your ego. Let that sink in. Then go look a candidate in the eye and ask yourself if you ever gave them what you're so scared to lose. Because the truth is this: AI didn't kill human touch. You did. There I said it. Adios Dear brainiac with a fancy title and gobar for brains....
We're so back!!
A day in life of a tech girlie in silicon valley!!🚀🚀🚀
What do you think about people like these? 💀
Sometimes I think we all have that friend who doesn't see what others see in them. They'll be there saying "oh, I'm just average" while everyone else is like "??? are we looking at the same person??" Had a moment like this recently. My friend was stressing about a presentation, saying she wasn't "professional enough," meanwhile she's literally the most put-together person I know. Funny how we can be our own worst critics. Maybe that's just part of being human - we're so used to seeing ourselves in the mirror every day that we become blind to what others notice instantly. Our flaws become magnified while our best features fade into background noise. But here's a thought: if you ever catch yourself saying "I'm not even that..." - pause. Because chances are, you're probably way more than you give yourself credit for. Sometimes the most attractive thing isn't even about looks - it's about being genuinely yourself and not even realizing the impact you have on others. What's your experience with this? Ever had a moment where you realized your self-perception was way off from how others saw you?