HRO Helpdesk - Team Lead
This role at Tata Consultancy Services involves leading an HR helpdesk team within a service delivery environment. The lead will oversee onboarding, data management, and benefits administration while maintaining SOPs and data integrity. Responsibilities include coaching team members, monitoring performance, and reporting on SLA metrics. The ideal candidate will have strong analytical, influencing, and communication skills to collaborate effectively across business functions.
50k new jobs listed every day. Install TAL to find more jobs like this.
Experience
Experience not specified
Function
Human Resources
Work mode
Onsite, India
Company
Tier 2
What you will work on
This role at Tata Consultancy Services involves leading an HR helpdesk team within a service delivery environment. The lead will oversee onboarding, data management, and benefits administration while maintaining SOPs and data integrity. Responsibilities include coaching team members, monitoring performance, and reporting on SLA metrics. The ideal candidate will have strong analytical, influencing, and communication skills to collaborate effectively across business functions.
TAL's take
Solid tier-2 global IT services firm offering a well-defined leadership role in HR operations.
Very clear responsibilities regarding HR operations, team leadership, and process management.
Salaries at Tata Consultancy Services
9.2 LPA average
Based on 27 Grapevine salary entries for Tata Consultancy Services.
Other roles
0 - 2 years | C1Y
6 LPA average
Range: 3 - 12 LPA
Other roles
2 - 4 years | C1Y
6 LPA average
Range: 3 - 14 LPA
Other roles
4 - 6 years | C1
6 LPA average
Range: 5 - 12 LPA
Other roles
6 - 8 years
11 LPA average
Range: 11 - 11 LPA
Must haves
- HR operations exposure
- Bachelor's degree in accounting, finance, or business administration
- Define, document, and maintain HR SOPs and process flows
- Experience in a service delivery environment
- Strong verbal and written communication skills
- Strong critical thinking and analytical abilities
Tools and skills
About the company
Global IT services company with significant scale, categorized as tier 2 in engineering contexts.
Posts mentioning Tata Consultancy Services
TATA IPL 2024 !
Who will win the tittle this time ?
Looking for a better Opportunity
I am writing to seek your assistance and suggestions on a new job.I have been a Scrum Master at Tata Consultancy Services (TCS) for the last eleven years. My work experience of twenty two years has seen me work in different sectors including telecom, IT, banking and collections where I have mainly assumed the roles of People Manager, Lead and Delivery Operations Manager. Being able to manage delivery operations effectively, my exposure has allowed me to develop an all-rounded approach towards business.I am now looking for a new challenge in Pune with good remuneration. I believe that my experience and qualifications would be beneficial to any organization.Should you happen to come across any suitable vacancies or connections to any other opportunities, please do not hesitate to assist me.
Need referral for data engineer having 3 yrs exp in SQL, PYSPARK, AWS, DS
I bring three years of expertise spanning AWS services (S3, EC2, Redshift, EMR), MySQL, Python, Linux, IBM DataStage, Apache Airflow, and integration technologies like IBM Workload Scheduler and ServiceNow. Proficient in project management with Jira and adept at ETL processes, I'm eager to contribute effectively to your team's success. Please let me know if there are any referrals available in the companies #Wipro #TataConsultancyServices #TataTechnologies #Cognizant #HCLTech #EYTechnologySolutions #EY #PwC #PwCIndia #Fujitsu #Delhivery #Shopee #Shopify #Indigo #Capgemini #Komgo #KPMGIndia #Infor #EcomExpressLimited #WalmartGlobalTechIndia #Walmart #ITCInfotech #Genpact #HexawareTechnologies #Honeywell #Meesho #Amazon #Flipkart #Mphasis #ZFGroup #ZS #Zoho #Deloitte #Deltek #Infosys #TechMahindra #IBM #Microsoft #Google #Facebook #Oracle #Cisco #Intel #Adobe #Nvidia #VMware #Salesforce #PayPal #Uber #Airbnb #Twitter #LinkedIn #Netflix #Qualcomm #Snapchat #Square #Dropbox #Slack #Reddit #Pinterest #IBM