Associate Manager Client Technology
This role at Altera Digital Health APAC involves managing a team of monitoring analysts within the IT Operations department. The position focuses on leading ITIL-aligned processes, ensuring high service availability, and driving problem resolution. Applicants must have significant IT experience including direct people management and technical expertise in Windows Server environments. The role requires willingness to work in a 24/7 rotational shift environment.
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Experience
7+ years
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
This role at Altera Digital Health APAC involves managing a team of monitoring analysts within the IT Operations department. The position focuses on leading ITIL-aligned processes, ensuring high service availability, and driving problem resolution. Applicants must have significant IT experience including direct people management and technical expertise in Windows Server environments. The role requires willingness to work in a 24/7 rotational shift environment.
TAL's take
Stable management role with clear operational scope, though company is less recognized in the core engineering tier list.
Clear expectations for management and technical domain knowledge provided with specific process experience required.
Must haves
- 7+ years IT experience
- 1+ years experience leading 10+ people
- 3-5 years experience on Windows Server administration
- Experience with ITIL processes
- Ability to work 24/7/365 rotational shifts
Tools and skills
About the company
unfamiliar company, default mid-tier
Posts mentioning Altera Digital Health APAC
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