Senior Analyst - Customer Center Agent (Commercial)
Pratt & Whitney is seeking a Customer Request Agent to manage engine documentation requests in the aerospace sector. The role involves acting as the primary point of contact for customers, validating requests, and coordinating document retrieval with internal teams. Candidates should have experience in CRM tools and cross-functional task coordination. The position is based in Bengaluru and requires flexibility for rotational shifts.
50k new jobs listed every day. Install TAL to find more jobs like this.
Experience
2-5 years
Function
Support
Work mode
Hybrid, India
Company
Tier 2
What you will work on
Pratt & Whitney is seeking a Customer Request Agent to manage engine documentation requests in the aerospace sector. The role involves acting as the primary point of contact for customers, validating requests, and coordinating document retrieval with internal teams. Candidates should have experience in CRM tools and cross-functional task coordination. The position is based in Bengaluru and requires flexibility for rotational shifts.
TAL's take
Solid role within a prestigious aerospace company, though scope is operational support rather than technical engineering.
The JD provides a very clear, specific list of responsibilities related to documentation requests and customer support.
Salaries at Pratt & Whitney
34.0 LPA average
Based on 1 Grapevine salary entries for Pratt & Whitney.
Other roles
6 - 8 years
34 LPA average
Range: 34 - 34 LPA
Must haves
- Bachelor’s degree in business administration, Operations, Customer Service, or related
- 2-5 years relevant experience
- Experience managing customer service requests
- Experience communicating professionally with external customers
- Experience working with CRM or ticketing systems
- Experience coordinating tasks across internal teams
Tools and skills
Nice to have: service dashboards.
About the company
Global aerospace leader, but this specific role is a support function within the India office.
Posts mentioning Pratt & Whitney
Pratt and Whitney .NET Developer Role
Is anyone here working for Pratt and Whitney .NET role ? Can you share some insights regarding work culture , professional growth, learning curve etc.
Snow White Star Slammed for Political Posts
- Rachel Zegler, star of Disney's 'Snow White,' faced criticism from producer Marc Platt's son, Jonah Platt, after the film's box office flop. - Jonah Platt accused Zegler of immature behavior and dragging personal politics into the film's promotion, impacting its success. - Zegler's controversial social media posts, including comments on President Trump and Palestine, reportedly led to tension with Disney executives. - The film, which cost $270 million to make, earned $88.6 million worldwide on its opening weekend, falling short of expectations. - Jonah Platt defended his father's actions, emphasizing the responsibility and accountability required in the entertainment industry. Source: [New York Post](https://pagesix.com/2025/03/26/entertainment/snow-white-star-rachel-zegler-labeled-narcissistic-by-film-producers-son-in-explosive-rant/), [The Sun](https://www.the-sun.com/entertainment/13878345/snow-white-producer-son-slams-disney-actress-rachel-zegler/)
Buying 100 Intel stocks @ $19
Patt Gelsinger is bullish on foundry Republican or Trump will help Intel PE ration is better now Should buy the dip? Any tips... PS - Usa market trader from 2015 Made huge profits in tech and semiconductors