Guest Relations Executive
Fairmont Udaipur Palace is seeking a Guest Relations Executive for their pre-opening team. The role focuses on providing exceptional guest experiences, managing check-in/out processes, and handling guest inquiries and complaints. Candidates must have a hospitality-related degree and experience in guest relations or front office operations. The position requires strong interpersonal skills and familiarity with hotel property management systems.
50k new jobs listed every day. Install TAL to find more jobs like this.
Experience
1-3 years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Fairmont Udaipur Palace is seeking a Guest Relations Executive for their pre-opening team. The role focuses on providing exceptional guest experiences, managing check-in/out processes, and handling guest inquiries and complaints. Candidates must have a hospitality-related degree and experience in guest relations or front office operations. The position requires strong interpersonal skills and familiarity with hotel property management systems.
TAL's take
Role at an established global hospitality brand, though the function is operational/support with limited technical depth.
Clear and well-defined operational role within a hotel front-office environment.
Must haves
- Diploma or Bachelor’s degree in Hotel Management or related field
- 1–3 years experience in Guest Relations or Hospitality Operations
- Excellent communication and interpersonal skills
- Strong customer service and problem-solving abilities
- Ability to handle guest complaints calmly and professionally
- Familiarity with Property Management Systems
Tools and skills
About the company
Fairmont is an established global luxury hotel brand.