Vice President Human Resources
Customer Capital is a B2B2C commerce and loyalty platform partner seeking a VP of Human Resources to lead HR strategy during a phase of accelerated growth. The role involves institutionalizing a competency framework, managing end-to-end people systems, and driving performance-oriented culture. The successful candidate will leverage data-driven metrics to optimize hiring, development, and operational compliance. This is an executive-level position requiring extensive experience in fast-scaling environments.
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Experience
15+ years
Function
Human Resources
Work mode
Hybrid, India
Company
Tier 2
What you will work on
Customer Capital is a B2B2C commerce and loyalty platform partner seeking a VP of Human Resources to lead HR strategy during a phase of accelerated growth. The role involves institutionalizing a competency framework, managing end-to-end people systems, and driving performance-oriented culture. The successful candidate will leverage data-driven metrics to optimize hiring, development, and operational compliance. This is an executive-level position requiring extensive experience in fast-scaling environments.
TAL's take
High-level strategic executive role with clear ownership of people operations in an scaling organization, though company brand is mid-tier.
The JD provides a highly detailed list of responsibilities, success metrics, and leadership expectations.
Must haves
- 15+ years of progressive HR leadership experience
- Experience in high-growth, fast-scaling organisations
- Proven ownership of end-to-end HR functions
- Track record of building HR systems from ambiguity to clarity
- Postgraduate degree in HR, Organizational Psychology, or Management
About the company
Established B2B2C commerce technology company serving major financial institutions but lacking flagship unicorn or FAANG status.