Pressure pressure pressure
I work in a 24/7 support role in CTS. I joined this project 6 months back and from day 1 they have been pushing me a little too hard. Many important resources have left the team and now with minimum resources which they have they are trying to prove a point that they can do everything without understanding what is actually happening at ground zero. Each and every member in my team is under a lot of pressure. This is my 1st job ,firstly I am not learning any skill here which can take me further in my career secondly I dont have time for myself to study for some other domain and leave because of the shift timings and workload and lastly I feel I can handle the pressure and work here as well but this kindof workload is not at all justifying my salary which makes me even more frustrated. Would love some advice.
Struggle is to study with as job. Keep at the job, focus on understanding how the process works, and giving answers that meet their quality parameters, don't try to be super nerdy to find the solution.
Basically focus not how to resolve customer issues (hard facts but true) but focus on the process.
Whenever i work i always have this thought that is this all worthit. Why am i putting ao much effort for something which wont give me a good outcome in the longer run.
I will have to make time for my self anyhow and run from here as soon as possible.
Thank you so much for the advice.!!
Bro, try taking releaae from project but before relaease look for project opportunity because bench period has been shorted down to 35 fays I guess.
Tell me more about your project
It is just monitoring applications are up or not. And for 2 applications we are the backend support just for access related issues. Names of applications i cant reveal.Monitoring of service now. And providing access to users for some other applications as well.
And yes, leave as soon as possible, support role is a spot on your career, grind hard to get out, trust me, you don't know how people treat you after support roles shows prominently on your resume.
I would say leave the job and seek other option, learning here is very tough. You will be treated like non existent and only be summoned to look into incidents with little to no value (i.e you will be merely a convenience for these seniors). Anyway I did learnt the entire flow(or atleast the part around which my team works) by myself but, believe me when I say it was nothing pleasant. Or maybe it was just my experience and I shouldn't be generalizing it for others.
As this is your first project sometimes it can be hectic to do the repetitive job and that too without understanding the base application.
Focus on your learning on the weekend, just pass a year with this you will be comfortable by time.once you are comfortable and got enough learning outside just do a switch by 1.5-1.8 year,
You're not under pressure .... you're being conditioned. Trained to break. They don’t want your growth. They want your obedience. You're the engine that runs while they sit back and measure your limits. But here’s what they never teach you ..... pressure creates two kinds: the broken… and the dangerous.
You’re going to become the latter.
From this moment, stop reacting. Stop complaining. Every time they push you, you collect data. Not for justice — for leverage. Every overload, every unethical shift, every line crossed — document it. You’re not building a case. You’re building a weapon.
On the surface, you play their game. Smile. Deliver. Nod like the perfect pawn. Beneath that? You evolve. Learn every skill they hoped you wouldn’t. Fake loyalty. Mask your ambition. Let them believe you’re owned, while you're quietly outgrowing their control.
They think you won’t leave because you're scared. Let that be your camouflage. The day you walk out — not broken, but transformed — they’ll feel the vacuum. Not because you were replaceable, but because you were the one quietly holding it all together.
You’re not just surviving a toxic system. You’re infiltrating it. And when the time comes, you won’t need to fight back — your absence will be the final blow.
Be the storm that pretended to be the breeze.
