Accenture careers account blocked.

Hi Accenture folks. So I got a referral to Accenture with a second Id and I was told in that mail to first create an account with the same mail. I was in the process and it was working fine till I added my PAN card and it said something like an account already exists and further the process stopped. When I try to re-fill the application now, I am getting an error saying please try again after 30 mins or contact support giving an email: 'candidate.queries@accenture.com'. Now I tried 4-5 emails here but no response.

I remember I've created one Id for Accenture careers while I was in college with a different email. But when I try to open that account, I am getting a message saying the account doesn't exist. One more thing that is of trouble is that my account was maybe banned from Accenture as I had given an interview in Accenture (in Aug 2023) as a fresher but was not selected. At that time I was applying for more and more jobs just to get one which may have led to blocking of my profile if anything like that exists. I am saying so because I was not able to apply for any job from Accenture after Aug 2023.

Still I want to resolve this issue as I am missing out on better opportunities due to this. I tried asking a friend who is working in Accenture but he wasn't of much help. Can anyone here help or point out any contact details which would help me in this situation?

Any help is very much appreciated.