Service Management - Associate Principal Service Management
Unisys is looking for an Associate Principal Service Management to join their team in Bengaluru. The role focuses on providing Service Integration and Management (SIAM) support, leading virtual teams, and ensuring effective coordination between internal support and strategic partners. You will be responsible for monitoring SLA performance, managing process documentation, and facilitating vendor performance reviews. This position requires 6-8 years of experience and a strong background in ITIL methodologies.
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Experience
6-8 years
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
Unisys is looking for an Associate Principal Service Management to join their team in Bengaluru. The role focuses on providing Service Integration and Management (SIAM) support, leading virtual teams, and ensuring effective coordination between internal support and strategic partners. You will be responsible for monitoring SLA performance, managing process documentation, and facilitating vendor performance reviews. This position requires 6-8 years of experience and a strong background in ITIL methodologies.
TAL's take
Solid role at a well-known global IT services firm, though the scope is focused on established process management rather than new product development.
Clear and coherent description of service management and SIAM responsibilities, well-aligned with the Associate Principal title.
Salaries at Unisys
18.6 LPA average
Based on 26 Grapevine salary entries for Unisys.
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Must haves
- 6-8 years relevant experience
- Experience in Service Integration and Management (SIAM)
- Knowledge of ITIL processes
- Experience in SLA performance monitoring
- Ability to lead virtual teams
- Experience compiling and analyzing statistical data
Tools and skills
About the company
Global IT services company with established market presence.
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