Client Engagement Officer
UOB is seeking a Client Engagement Officer to join their Due Diligence, AML and Controls team in Singapore. The role focuses on performing KYC, conducting customer outreach to resolve information gaps, and ensuring compliance with regulatory requirements. Candidates must have experience in AML/KYC within a banking environment and possess strong communication skills for phone-based engagement. The position involves monitoring cases to meet SLAs and collaborating with internal teams for case resolution.
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Experience
1+ years
Function
Operations
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
UOB is seeking a Client Engagement Officer to join their Due Diligence, AML and Controls team in Singapore. The role focuses on performing KYC, conducting customer outreach to resolve information gaps, and ensuring compliance with regulatory requirements. Candidates must have experience in AML/KYC within a banking environment and possess strong communication skills for phone-based engagement. The position involves monitoring cases to meet SLAs and collaborating with internal teams for case resolution.
TAL's take
Solid established financial institution with clearly defined operational responsibilities in AML/KYC.
The JD is highly specific regarding the AML/KYC focus, daily responsibilities, and necessary background.
Must haves
- Degree holder in any discipline
- Minimum 1 year of experience in AML/KYC within a banking environment
- Experience working in a calling environment
- Strong written and verbal communication skills
- Ability to engage and collaborate effectively with multiple internal and external parties
Tools and skills
About the company
Large established regional bank, but not in the global FAANG-tier software engineering list.