Process Associate - Marcom, Sales and Delivery Services
Siemens GBS is seeking a Process Associate in Bengaluru to manage transactional services and support internal customers. The role involves utilizing ERP software for service desk tasks, dispatching engineers, and ensuring accurate reporting. Candidates should have approximately 2 years of service desk experience and strong communication skills. The position requires flexibility to work in shifts and extended hours during critical business periods.
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Experience
2+ years
Function
Administrative
Work mode
Onsite, India
Company
Tier 2
What you will work on
Siemens GBS is seeking a Process Associate in Bengaluru to manage transactional services and support internal customers. The role involves utilizing ERP software for service desk tasks, dispatching engineers, and ensuring accurate reporting. Candidates should have approximately 2 years of service desk experience and strong communication skills. The position requires flexibility to work in shifts and extended hours during critical business periods.
TAL's take
Solid multinational company offering stable process-oriented operations role.
Clear expectations for transactional process work and service desk functions.
Salaries at Siemens
19.3 LPA average
Based on 344 Grapevine salary entries for Siemens.
Design
0 - 2 years | Level 1 ( one to three years experience)
7 LPA average
Range: 7 - 7 LPA
Engineering
0 - 2 years | Level 1 ( one to three years experience)
8 LPA average
Range: 5 - 18 LPA
Other roles
0 - 2 years | Level 1 ( one to three years experience)
10 LPA average
Range: 3 - 16 LPA
Engineering
2 - 4 years | 11
16 LPA average
Range: 5 - 30 LPA
Must haves
- Around 2 years of experience in Service Desk
- Knowledge of ERP software
- Ability to work in a team
- Good communication and customer service skills
- Willingness to work for extended hours during month end/quarter end
Tools and skills
About the company
Established global conglomerate with large-scale operations in India.
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