IT Support Engineer
SynapseIndia is hiring an IT Support Engineer to maintain its technical infrastructure in Noida. The role involves daily management of user hardware, software, M365, active directory, and network systems. You will handle firewall configurations, server monitoring, and vendor coordination while ensuring high uptime for internal users. The position requires flexibility to work outside of business hours for critical maintenance and system support.
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Experience
3+ years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
SynapseIndia is hiring an IT Support Engineer to maintain its technical infrastructure in Noida. The role involves daily management of user hardware, software, M365, active directory, and network systems. You will handle firewall configurations, server monitoring, and vendor coordination while ensuring high uptime for internal users. The position requires flexibility to work outside of business hours for critical maintenance and system support.
TAL's take
Stable established company with clear but highly operational/manual scope and a 3-year minimum experience requirement.
Clear expectations for an IT support role, though the list of responsibilities is long and broad across many hardware and software areas.
Must haves
- 3+ years of relevant experience
- Support for Windows and MacOS systems
- Hands-on experience with Active Directory and M365
- Ability to configure and manage firewalls and proxy servers
- Experience with network monitoring and LAN/VLAN configuration
- Availability outside of regular business hours for maintenance
Tools and skills
About the company
Established mid-stage service company with a long operating history.