ISSRRN000395 - Application Tech Support Practitioner
Accenture services Pvt Ltd is hiring an Application Tech Support Practitioner to join their service desk team. The role involves monitoring desk operations, addressing user inquiries, and creating process documentation. Candidates are expected to have beginner proficiency in service desk management and voice support. This is a support-focused position centered on maintaining optimal service performance.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Accenture services Pvt Ltd is hiring an Application Tech Support Practitioner to join their service desk team. The role involves monitoring desk operations, addressing user inquiries, and creating process documentation. Candidates are expected to have beginner proficiency in service desk management and voice support. This is a support-focused position centered on maintaining optimal service performance.
TAL's take
Stable global firm but the role is an entry-level support position with generic requirements.
The role is clearly defined as an application support practitioner with specific support-related requirements and responsibilities.
Must haves
- Beginner proficiency in Service Desk Management
- Beginner proficiency in Service Desk Voice Support
Tools and skills
Nice to have: customer service, technical troubleshooting, communication skills, time management, problem solving.
About the company
Accenture is a large global IT services firm.
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