Area Contract Logistics Customer Retention Specialist
Kuehne+Nagel is seeking a Customer Retention Specialist to manage customer activities and optimize contract logistics solutions in Gurugram. The role involves overseeing a designated portfolio, driving renewal planning, and collaborating with internal teams to ensure service performance. Candidates must have experience in contract lifecycle management and strong stakeholder management skills. This position offers exposure to a global logistics environment with potential for professional growth.
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Experience
2-3 years
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
Kuehne+Nagel is seeking a Customer Retention Specialist to manage customer activities and optimize contract logistics solutions in Gurugram. The role involves overseeing a designated portfolio, driving renewal planning, and collaborating with internal teams to ensure service performance. Candidates must have experience in contract lifecycle management and strong stakeholder management skills. This position offers exposure to a global logistics environment with potential for professional growth.
TAL's take
A stable role at a major global logistics firm, though the lack of explicit tech requirements and the operational focus lowers the tech-specific caliber score.
The JD clearly defines the scope, responsibilities, and necessary background in contract logistics, making it highly specific.
Must haves
- 2-3 years experience in contract logistics or customer success
- Strong understanding of contract logistics operations
- Experience in contract lifecycle management including renewals and negotiations
- Customer relationship management across multiple accounts
- Ability to travel for warehouse visits
About the company
Kuehne+Nagel is a large, established global logistics firm but is not a tech-first company.
Posts mentioning Kuehne+Nagel
Pls advise guys
Hey, I’m an APICS CSCP Supply Chain Consultant, 10 yrs exp, current CTC 23.5 LPA. Evaluating these roles: 1.PwC AC – Manager SCM | 32L + VP | Mumbai 2. Innovapptive – Solution Architect | 35L | Hyd 3. Blue Yonder – Function Architect TMS | CTC TBD | Hyd 4. Infosys – Lead Consultant | ~34–35L | Pune 5. Kuehne+Nagel & 3SC – CTC TBD | Gurugram Looking for quick, honest views on which one you’d pick and why. Really appreciate your opinions Thank you 🙏🙏🙏
Advise required
Hey, I’m an APICS CSCP Supply Chain Consultant, 10 yrs exp, current CTC 23.5 LPA. Evaluating these roles: 1.PwC AC – Manager SCM | 32L + VP | Mumbai 2. Innovapptive – Solution Architect | 35L | Hyd 3. Blue Yonder – Function Architect TMS | CTC TBD | Hyd 4. Infosys – Lead Consultant | ~34–35L | Pune 5. Kuehne+Nagel & 3SC – CTC TBD | Gurugram Looking for quick, honest views on which one you’d pick and why. Really appreciate your opinions Thank you 🙏🙏🙏
Advise Needed, pls help
Hey, I’m an APICS CSCP Supply Chain Consultant, 10 yrs exp, current CTC 23.5 LPA. Evaluating these roles: 1.PwC AC – Manager SCM | 32L + VP | Mumbai 2. Innovapptive – Solution Architect | 35L | Hyd 3. Blue Yonder – Function Architect TMS | CTC TBD | Hyd 4. Infosys – Lead Consultant | ~34–35L | Pune 5. Kuehne+Nagel & 3SC – CTC TBD | Gurugram Looking for quick, honest views on which one you’d pick and why. Really appreciate your opinions Thank you 🙏🙏🙏