Customer Success Support Specialist
The Customer Success Support Specialist at Rockwell Automation supports global commercial operations and proposal management. This role focuses on executing SOPs, managing data accuracy in systems like SAP, and collaborating with cross-functional teams to ensure process compliance. Candidates must have experience in sales or commercial operations and strong data handling skills. The position is based in Delhi and follows a hybrid work schedule.
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Experience
2-5 years
Function
Support
Work mode
Hybrid, India
Company
Tier 2
What you will work on
The Customer Success Support Specialist at Rockwell Automation supports global commercial operations and proposal management. This role focuses on executing SOPs, managing data accuracy in systems like SAP, and collaborating with cross-functional teams to ensure process compliance. Candidates must have experience in sales or commercial operations and strong data handling skills. The position is based in Delhi and follows a hybrid work schedule.
TAL's take
Solid role at a well-established global industrial technology company with defined operational responsibilities.
The JD provides a very clear breakdown of operational, data, and stakeholder responsibilities with specific software requirements.
Salaries at Rockwell Automation
12.8 LPA average
Based on 23 Grapevine salary entries for Rockwell Automation.
Engineering
0 - 2 years | L1
5 LPA average
Range: 5 - 5 LPA
Other roles
0 - 2 years | L1
4 LPA average
Range: 2 - 7 LPA
Engineering
2 - 4 years | L1
7 LPA average
Range: 7 - 7 LPA
Other roles
2 - 4 years | L1
8 LPA average
Range: 7 - 9 LPA
Must haves
- Bachelor’s degree in business, Commerce, Operations, or related field
- 2–5 years of experience in Customer Success Support or Operations
- Strong Microsoft Excel skills
- Understanding of Presales/Proposals
- Experience working with business systems like SAP or IFS
Tools and skills
Nice to have: power automate, power apps.
About the company
Global industrial technology leader with large-scale operations but does not fit the specific criteria for Tier 1 tech-focused companies.
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