Manager, Back Office PMO
The Manager, Back Office PMO at TP will lead a team of project managers focused on implementation and change management for voice and network projects. The role involves driving structured project execution, ensuring stakeholder alignment across global teams, and maintaining governance frameworks. Candidates must have extensive experience in BPO operations, client-facing reporting, and project tracking tools. This leadership position supports critical transformation initiatives and requires strong analytical and communication skills.
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Experience
6-10 years
Function
Program and Project Management
Work mode
Onsite, India
Company
Tier 2
What you will work on
The Manager, Back Office PMO at TP will lead a team of project managers focused on implementation and change management for voice and network projects. The role involves driving structured project execution, ensuring stakeholder alignment across global teams, and maintaining governance frameworks. Candidates must have extensive experience in BPO operations, client-facing reporting, and project tracking tools. This leadership position supports critical transformation initiatives and requires strong analytical and communication skills.
TAL's take
Solid mid-level management role in operations with clearly defined scope and expectations.
The JD is very crisp, detailing team oversight, stakeholder responsibilities, and clear operational success metrics.
Must haves
- Bachelor's degree in business, Operations, or related field
- 6–10 years experience in Operations/Enterprise Voice/Network Project Management
- Proven experience managing client-facing roles, WBRs, MBR and QBR
- Understanding of back-office/operations in a BPO environment
- Proficiency in MS Teams, project tracking tools, and reporting dashboards
Tools and skills
Nice to have: pmp, prince2, agile, lean six sigma.
About the company
unfamiliar company, default mid-tier
Posts mentioning TP
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