Client Services Specialist
Autodesk is seeking a Client Services Specialist to join their Singapore team in a hybrid-remote capacity. The role involves managing customer inquiries, ensuring software access, and providing support via multiple modalities including phone and email. You will act as a subject matter expert on Autodesk tools and policies while collaborating with sales teams to resolve order and account issues. Fluency in Japanese and English is required for this client-facing support position.
50k new jobs listed every day. Install TAL to find more jobs like this.
Experience
3+ years
Function
Support
Work mode
Hybrid, Singapore
Company
Tier 2
What you will work on
Autodesk is seeking a Client Services Specialist to join their Singapore team in a hybrid-remote capacity. The role involves managing customer inquiries, ensuring software access, and providing support via multiple modalities including phone and email. You will act as a subject matter expert on Autodesk tools and policies while collaborating with sales teams to resolve order and account issues. Fluency in Japanese and English is required for this client-facing support position.
TAL's take
Strong global product company with a well-defined support and client-facing role in a major hub.
Clear expectations for support operations and client enablement, though the tech stack is largely internal proprietary tools.
Salaries at Autodesk
26.9 LPA average
Based on 28 Grapevine salary entries for Autodesk.
Engineering
0 - 2 years | L2
13 LPA average
Range: 13 - 14 LPA
Other
2 - 4 years | L2
12 LPA average
Range: 12 - 12 LPA
Engineering
2 - 4 years | L2
8 LPA average
Range: 8 - 8 LPA
Other roles
2 - 4 years | L2
16 LPA average
Range: 10 - 20 LPA
Must haves
- 3+ years in customer facing or client services position
- Experience in a customer service environment
- Fluent in Japanese and English
- Ability to identify trends and propose solutions
- Service-oriented mindset
About the company
Established global software product company with a significant presence in design and engineering software.
Posts mentioning Autodesk
Anyone here working at Autodesk?
I want to ask about the probability of conversion from SDE Intern to FTE.
Anyone working in Motorola solutions/ Autodesk/ deutsche bank?
Hi I recently found some of the openings in the above companies. Is there anyone who is working there and can provide me referral. Please comment 🙏
Autodesk Review
Hey Autodesk folks! Can you help me with few things? What are various employee benefits available? What is band of senior software engineer and maximum salary in this band? How’s their pune office? Do they provide free food or snacks? How is company doing financially? Do they give MacBook? PS: Serious replies only, don’t judge asking for my sister.