Customer Support Executive ( Chat Process)
Digivance Solutions is seeking a Customer Support Executive for an international chat process. The role involves resolving customer queries and maintaining service standards while recording interactions. Candidates must have experience in upselling and semi-technical support with strong English communication skills. The position requires comfort with rotational shifts.
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Experience
0-1 years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Digivance Solutions is seeking a Customer Support Executive for an international chat process. The role involves resolving customer queries and maintaining service standards while recording interactions. Candidates must have experience in upselling and semi-technical support with strong English communication skills. The position requires comfort with rotational shifts.
TAL's take
Tier 2 company with a standard, low-barrier entry-level support role.
Clear and coherent role description for a standard customer support position.
Must haves
- Minimum 6 months in Upselling & Semi-Technical Support
- Excellent English communication skills
- Comfortable working in rotational shifts
About the company
Unfamiliar company, default mid-tier assigned as per guidelines.