Subject Matter Expert
Illusion Aligners is seeking a Subject Matter Expert to provide clinical guidance and technical support in the healthtech sector. The role involves managing region-wise dental queries via calls, maintaining CRM documentation, and coordinating with operations teams. Candidates must hold a BDS degree and possess strong clinical and communication skills. The position is based in Mumbai and requires a customer-focused approach.
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Experience
2-3 years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Illusion Aligners is seeking a Subject Matter Expert to provide clinical guidance and technical support in the healthtech sector. The role involves managing region-wise dental queries via calls, maintaining CRM documentation, and coordinating with operations teams. Candidates must hold a BDS degree and possess strong clinical and communication skills. The position is based in Mumbai and requires a customer-focused approach.
TAL's take
Tier-2 company with a well-defined support role in the dental aligner space.
Clear, well-scoped role focused on providing dental technical support with explicit qualification requirements.
Must haves
- BDS qualification
- 2-3 years of relevant experience
- Strong clinical knowledge
- Excellent communication and calling skills
- Basic knowledge of CRM systems and MS Office
Tools and skills
Nice to have: customer service experience, clinical support experience.
About the company
unfamiliar company, default mid-tier.
Posts mentioning Illusion Aligners
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