Service Operations (Customer Support) Internship in Noida
Zopper is an insurtech company providing asset protection products. This internship role focuses on managing service center assignments and coordinating customer schedules. The intern will handle post-service follow-up calls to ensure customer satisfaction. The role involves coordinating with senior executives to facilitate timely claim processing.
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Experience
0-0 years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Zopper is an insurtech company providing asset protection products. This internship role focuses on managing service center assignments and coordinating customer schedules. The intern will handle post-service follow-up calls to ensure customer satisfaction. The role involves coordinating with senior executives to facilitate timely claim processing.
TAL's take
Entry-level internship role at a recognized insurtech firm with clearly defined operational responsibilities.
The JD provides a clear and focused list of day-to-day responsibilities for a support-oriented internship.
Salaries at Zopper
17.3 LPA average
Based on 14 Grapevine salary entries for Zopper.
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Engineering
2 - 4 years
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Range: 21 - 21 LPA
Must haves
- Manage call assignments to service centers
- Contact customers to schedule services
- Make follow-up calls post-service completion
- Coordinate with senior executives for claim resolution
About the company
Zopper is an established insurtech company in India.
Posts mentioning Zopper
Zopper's Stellar Growth: A Fintech Reinvention
- Zopper's operating revenue surged by 170% to Rs 439 crore in FY24, driven by its insurance broking business. - The company raised $25 million in Series D funding, valuing it at $182 million, and aims to hit Rs 1,000 crore in revenue. - Zopper now operates three business lines: warranty assurance, insurance distribution, and a growing insurtech platform. Source: [The Arc](https://thearcweb.com/article/zoppers-insurance-broking-drives-growth-mayank-gupta-1xOH0PczS8b63Ibm)
Zopper Secures $25M for Insurance Distribution Platform Enhancement
* Insurtech firm Zopper has raised $25 million in a Series D funding round led by Elevation Capital, Dharana Capital, and Blume Ventures. * The funds will be used to strengthen Zopper's insurance distribution platform and support the growth of its bancassurance solutions. * Zopper, which has partnered with 40 insurance companies and over 2,500 ecosystem players, has raised more than $115 million to date. Source: [Entrackr](https://entrackr.com/news/insurtech-firm-zopper-raises-25-mn-led-by-elevation-dharana-and-blume-7597743)
Layoffs at Zopper
So zopper is a Noida based startup, which recently laid off 25 people around 2 weeks ago, and now has asked another 55 people from tech to leave. This is almost 60 percent of the workforce, which includes tech and product both.