Lead Customer Success Manager - Southeast Asia (Singapore based)
Dynatrace is seeking a Lead Customer Success Manager in Singapore to own the success and renewal strategy for complex enterprise customers across Southeast Asia. You will serve as a strategic partner to internal and external stakeholders to drive ROI, manage consumption, and ensure predictable revenue outcomes. The role requires extensive experience in post-sale leadership and the ability to map technical observability capabilities to high-level business value. You will act as a senior individual contributor within a high-autonomy, outcome-oriented environment.
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Experience
8+ years
Function
Support
Work mode
Onsite, Singapore
Company
Tier 1
What you will work on
Dynatrace is seeking a Lead Customer Success Manager in Singapore to own the success and renewal strategy for complex enterprise customers across Southeast Asia. You will serve as a strategic partner to internal and external stakeholders to drive ROI, manage consumption, and ensure predictable revenue outcomes. The role requires extensive experience in post-sale leadership and the ability to map technical observability capabilities to high-level business value. You will act as a senior individual contributor within a high-autonomy, outcome-oriented environment.
TAL's take
High-tier global enterprise software company with a clearly defined, high-impact leadership-level individual contributor role.
Very clear JD defining scope, responsibilities, and expected outcomes for a specialized enterprise-grade role.
Salaries at Dynatrace
6.0 LPA average
Based on 1 Grapevine salary entries for Dynatrace.
Other roles
2 - 4 years | L
6 LPA average
Range: 6 - 6 LPA
Must haves
- 8+ years experience managing complex enterprise SaaS customers
- Proven success operating at CxO / VP level
- Demonstrated accountability for renewals, consumption, and commercial health
- Strong business acumen
- Solid understanding of cloud platforms (AWS, Azure, GCP)
- Excellent communication skills in English
Tools and skills
Nice to have: programme management certifications.
About the company
Dynatrace is a major global observability and cloud monitoring software company.
Posts mentioning Dynatrace
I have a 2.8+ of YOE in Performance testing worked on tools like Apache Jmeter, LoadRunner and Dyntrace.Is there any opportunities?
Seeking Referral | Career Advice | Performance Test Engineer | 3.6+ YOE
Hi all, Feeling very disheartened. It’s been over 6 months of job hunting with 300+ applications and barely any responses — even when my skills match. LTIMindtree: Cleared all rounds, dropped after HR citing budget issues. S&P Global: Performed well in two technical interviews, still got rejected. Deloitte, Accenture, QualityKiosk: Discussed interviews but never scheduled. Many companies prefer immediate joiners, making it tougher. Despite performing well in my current role, I’ve faced no promotion due to office politics. I have 3.6+ years of experience in Performance Testing with hands-on in Apache JMeter, LoadRunner, and Dynatrace. I’m actively looking for a Performance Testing opportunity. If anyone can refer me or help me get an interview, it would mean a lot. Please Comment for any advice.
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