RRN00016675- Infra Tech Support Practitioner
Accenture is seeking an Infra Tech Support Practitioner to join their team in Bengaluru. The role focuses on service desk management, ensuring production systems availability, incident resolution, and disaster recovery procedures. Candidates are expected to have beginner-level expertise in service desk operations and hold a bachelor's degree. This is a support-oriented role centered on maintaining service level agreements and data retention policies.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Accenture is seeking an Infra Tech Support Practitioner to join their team in Bengaluru. The role focuses on service desk management, ensuring production systems availability, incident resolution, and disaster recovery procedures. Candidates are expected to have beginner-level expertise in service desk operations and hold a bachelor's degree. This is a support-oriented role centered on maintaining service level agreements and data retention policies.
TAL's take
Role is a standard entry-level support practitioner position at a large consulting firm with generic requirements.
Role is clearly defined as support/service desk, but the specific technical stack is absent.
Salaries at Accenture
12.7 LPA average
Based on 5,655 Grapevine salary entries for Accenture.
Information Technology
0 - 2 years | L12
3 LPA average
Range: 2 - 8 LPA
Human Resources
0 - 2 years | L12
5 LPA average
Range: 4 - 8 LPA
Accounting
0 - 2 years | L12
6 LPA average
Range: 5 - 8 LPA
Operations
0 - 2 years | L12
3 LPA average
Range: 2 - 5 LPA
Must haves
- Beginner proficiency in Service Desk Management
- Bachelor's Degree in relevant field of studies
Tools and skills
Nice to have: problem solving, communication skills, incident management, customer service, process improvement.
About the company
Accenture is a large global consulting firm, typically categorized as tier 2 in engineering hiring contexts.
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