Senior Managed Services Consultant
ITRS is hiring a Senior Managed Services Consultant to support their Geneos observability platform for global financial institutions. The role involves monitoring, troubleshooting, and configuring client environments to meet stringent uptime SLAs. Candidates must have extensive experience in client-facing technical roles, proficiency in scripting and SQL, and strong knowledge of Unix/Windows systems. This is an onsite position in Mumbai that requires working within a shifting schedule.
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Experience
6+ years
Function
Consulting
Work mode
Onsite, India
Company
Tier 2
What you will work on
ITRS is hiring a Senior Managed Services Consultant to support their Geneos observability platform for global financial institutions. The role involves monitoring, troubleshooting, and configuring client environments to meet stringent uptime SLAs. Candidates must have extensive experience in client-facing technical roles, proficiency in scripting and SQL, and strong knowledge of Unix/Windows systems. This is an onsite position in Mumbai that requires working within a shifting schedule.
TAL's take
Solid role at an established niche software provider; well-defined responsibilities but limited to a service/support-oriented consulting function.
Clear and detailed JD outlining expectations, responsibilities, and necessary technical skills for the managed services role.
Must haves
- 6+ years experience in client-facing role
- Experience in financial institution, vendor, or IT operations
- Experience in project-driven environments
- Solid experience with Unix/Linux and Windows
- Working knowledge of databases and SQL
- Proficiency in at least one scripting language
- Experience in setup and maintenance of IT monitoring tools
Tools and skills
Nice to have: chef, ansible, jenkins.
About the company
ITRS is an established global provider of monitoring solutions for capital markets, but lacks the consumer brand recognition of Tier 1 firms.
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