Senior Client Services Project Manager (AI)
NICE is hiring a Senior Client Services Project Manager to oversee strategic AI and software delivery initiatives. The role requires managing end-to-end project lifecycles, coordinating across cross-functional teams, and maintaining rigorous documentation and reporting. You will utilize Agile and Waterfall methodologies to drive delivery while managing risks and client expectations. This position operates under a hybrid NiCE-FLEX model.
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Experience
5-7 years
Function
Program and Project Management
Work mode
Hybrid, India
Company
Tier 1
What you will work on
NICE is hiring a Senior Client Services Project Manager to oversee strategic AI and software delivery initiatives. The role requires managing end-to-end project lifecycles, coordinating across cross-functional teams, and maintaining rigorous documentation and reporting. You will utilize Agile and Waterfall methodologies to drive delivery while managing risks and client expectations. This position operates under a hybrid NiCE-FLEX model.
TAL's take
Tier 1 global software company with a clearly defined project management scope and strong industry standing.
The JD clearly outlines the responsibilities, required experience, and project management methodologies expected for the role.
Salaries at NICE
23.3 LPA average
Based on 9 Grapevine salary entries for NICE.
Engineering
0 - 2 years
6 LPA average
Range: 6 - 6 LPA
Other roles
2 - 4 years
13 LPA average
Range: 13 - 13 LPA
Other roles
4 - 6 years
18 LPA average
Range: 11 - 25 LPA
Engineering
6 - 8 years
22 LPA average
Range: 22 - 22 LPA
Must haves
- 5 to 7 years of IT experience
- 4 years project management experience in customer-facing environments
- Proven ability to manage end-to-end delivery using Agile and Waterfall
- Experience supporting AI/GenAI and software delivery projects
- Proficiency with PM tools like MS Project, Jira, and Smartsheet
Tools and skills
Nice to have: onsite and offshore delivery model.
About the company
NICE Ltd. is a global market leader in customer experience software, public safety, and financial crime prevention.
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