[Temp - 6+6 months] Community Relationship Ambassador, ServiceSG
The Community Relationship Ambassador role at Public Service Division (Singapore) involves providing administrative and support services at ServiceSG Centres. Responsibilities include managing customer queries, performing transactions based on SOPs, assisting with digital service navigation, and collecting operational statistics. The role requires tertiary education, proficiency in Microsoft Office, and the ability to work rostered shifts in a professional, customer-facing environment.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
The Community Relationship Ambassador role at Public Service Division (Singapore) involves providing administrative and support services at ServiceSG Centres. Responsibilities include managing customer queries, performing transactions based on SOPs, assisting with digital service navigation, and collecting operational statistics. The role requires tertiary education, proficiency in Microsoft Office, and the ability to work rostered shifts in a professional, customer-facing environment.
TAL's take
Stable government role with clear defined duties, though temporary in nature.
Very clear, role-defined responsibilities for a support-oriented public service position.
Must haves
- Tertiary Education
- Customer service experience
- Proficiency in Microsoft Office
- Ability to work rostered shifts
- Effective communication in English and a second language
Tools and skills
About the company
Government body acting as a public service entity, treated as established mid-tier for operational purposes.
Posts mentioning Public Service Division (Singapore)
Telangana Flood Relief Fund Approved
- **Telangana CM Revanth Reddy** approved a Rs 5 crore relief fund for flood-affected districts including Khammam, Bhadradri Kothagudem, Mahbubabad, and Suryapet. - The state government declared an **ex-gratia payout of Rs 5 lakh** to families of those who died in the floods. - CM Reddy instructed authorities to respond quickly to public demands and promised increased compensation for animal losses. - A comprehensive report on flood damage will be submitted to the **Central Government** for immediate assistance and to declare the floods a national calamity. - **PM Modi** spoke to CM Reddy, commending the state's efforts and assuring helicopter deployment for emergency services if needed.
Transition from service to product
Is it worth doing a product management course from masai for 6 months? Does it actually help you transition into a product role? I’m currently in a service based role in a public policy field with 4+ years of experience. Has anyone transitioned to one and can you please share your experience? I'm really confused and any guidance would be great :)
public announcements to hold accountabilities in the company = all hands meet