Freelance CyberArk EPM Support Engineer
ThreatXIntel is hiring a CyberArk EPM Support Engineer to provide technical support for a corporate client in the cybersecurity domain. The role involves managing end-user computing environments, including desktop, laptop, mobile, and application-related troubleshooting. Key requirements include proficiency with CyberArk EPM, Windows, O365, and mobile device support. Candidates with experience in financial services environments are preferred.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
ThreatXIntel is hiring a CyberArk EPM Support Engineer to provide technical support for a corporate client in the cybersecurity domain. The role involves managing end-user computing environments, including desktop, laptop, mobile, and application-related troubleshooting. Key requirements include proficiency with CyberArk EPM, Windows, O365, and mobile device support. Candidates with experience in financial services environments are preferred.
TAL's take
Tier 2 company with a clearly defined technical support role, though lacking in seniority or YOE definition.
Crisp job description with clear responsibilities and a specific technical stack for an end-user support role.
Must haves
- Experience in technical support, desktop support, or end-user support
- Strong knowledge of CyberArk EPM
- Strong knowledge of Windows OS 10/11
- Experience with O365 and Microsoft Teams
- Experience with Apple Mac devices
- Support for mobile platforms including Android and iPhone
- Excellent troubleshooting and communication skills
Tools and skills
Nice to have: financial applications.
About the company
Unfamiliar company, default mid-tier.