ISSRRN000710 - Infra Tech Support Practitioner Copy 08
This role at Accenture involves supporting service desk operations and maintaining production system availability. The practitioner will facilitate incident resolution and uphold disaster recovery and data retention procedures. Candidates need basic service desk management skills and a bachelor's degree. The role offers an opportunity to build knowledge in a supportive environment.
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Experience
0-0 years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
This role at Accenture involves supporting service desk operations and maintaining production system availability. The practitioner will facilitate incident resolution and uphold disaster recovery and data retention procedures. Candidates need basic service desk management skills and a bachelor's degree. The role offers an opportunity to build knowledge in a supportive environment.
TAL's take
Role is entry-level support with generic service desk requirements at a large established consulting firm.
Clear focus on service desk management and production support, though the scope is fairly standard for an IT support role.
Salaries at Accenture
12.7 LPA average
Based on 5,654 Grapevine salary entries for Accenture.
Information Technology
0 - 2 years | L12
3 LPA average
Range: 2 - 8 LPA
Human Resources
0 - 2 years | L12
5 LPA average
Range: 4 - 8 LPA
Accounting
0 - 2 years | L12
6 LPA average
Range: 5 - 8 LPA
Operations
0 - 2 years | L12
3 LPA average
Range: 2 - 5 LPA
Must haves
- Beginner proficiency in Service Desk Management
- 0 years of experience
- Bachelor's Degree in relevant field
Tools and skills
Nice to have: incident management, communication skills, problem solving, customer service, documentation.
About the company
Accenture is a large global services firm with a well-established presence in India.
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