AWS Connect CCP / Reporting Engineer
Sky Systems, Inc. (SkySys) is hiring an AWS Connect Engineer to lead custom CCP development and reporting within a large-scale contact center transformation. The role focuses on designing real-time dashboards and integrating AWS analytics with CRM systems. Candidates require strong proficiency in AWS Connect, React, and data processing services like Kinesis and Athena. This is a fully remote contract role based in India with required overlap with US timezones.
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Experience
Experience not specified
Function
Engineering
Work mode
Remote, India
Company
Tier 2
What you will work on
Sky Systems, Inc. (SkySys) is hiring an AWS Connect Engineer to lead custom CCP development and reporting within a large-scale contact center transformation. The role focuses on designing real-time dashboards and integrating AWS analytics with CRM systems. Candidates require strong proficiency in AWS Connect, React, and data processing services like Kinesis and Athena. This is a fully remote contract role based in India with required overlap with US timezones.
TAL's take
Solid technical focus and clear role requirements, though company profile is unfamiliar and the role is contract-based.
Very clear scope focused on AWS Connect and specific reporting/analytics stack.
Must haves
- Strong experience with Amazon Connect CCP
- Strong React and frontend development experience
- Experience with Kinesis, AWS Glue, and Athena
- Building real-time reporting and analytics solutions
- Integrating contact center systems with CRM platforms
Tools and skills
Nice to have: custom agent desktop development, enterprise-scale aws data processing, contact center reporting/analytics.
About the company
Unfamiliar company, default mid-tier status.
Posts mentioning Sky Systems, Inc. (SkySys)
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Political door
Is anyone from a political consulting start up on this platform? I’m very interested in this space and would like to connect? But people will sky for education background etc why can’t passionate and trust be a part of the project