Executive, Voice & Virtual- Inbound calls (UAE national)
Standard Chartered is seeking a customer support executive in Dubai to handle inbound and outbound calls for affluent clients. The role involves resolving inquiries, guiding clients on banking products, and maintaining accurate interaction records. Candidates need strong communication skills, proficiency in Excel, and a service-oriented mindset. The position offers significant global banking benefits and a collaborative, inclusive work environment.
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Experience
Experience not specified
Function
Support
Work mode
Hybrid, United Arab Emirates
Company
Tier 1
What you will work on
Standard Chartered is seeking a customer support executive in Dubai to handle inbound and outbound calls for affluent clients. The role involves resolving inquiries, guiding clients on banking products, and maintaining accurate interaction records. Candidates need strong communication skills, proficiency in Excel, and a service-oriented mindset. The position offers significant global banking benefits and a collaborative, inclusive work environment.
TAL's take
Role at a major global bank but the position is entry-level support with broad skill requirements.
Clear and coherent role description for a customer support position at a bank, though broad in scope.
Salaries at Standard Chartered
22.6 LPA average
Based on 90 Grapevine salary entries for Standard Chartered.
Engineering
0 - 2 years | 8A
12 LPA average
Range: 7 - 17 LPA
Finance
0 - 2 years | 8A
24 LPA average
Range: 24 - 24 LPA
Other roles
0 - 2 years | 8A
10 LPA average
Range: 3 - 15 LPA
Operations
2 - 4 years | 8A
4 LPA average
Range: 4 - 4 LPA
Must haves
- Strong verbal and written communication skills
- Customer-first mindset
- Ability to multitask in a fast-paced environment
- Comfortable working across multiple systems and tools including Excel
- Strong English and/or Arabic language skills
Tools and skills
About the company
Standard Chartered is a major global banking institution.
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