24x7 L1 Support Engineer
DXC Technology is hiring an L1 Support Engineer in Singapore to provide 24x7 onsite IT support. The role involves incident logging, troubleshooting, ticket categorization, and providing timely updates for enterprise clients. Candidates require 1-2 years of experience with Windows, Unix, and common ticketing tools. This position requires 12-hour rotating shifts and government security clearance eligibility.
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Experience
1-2 years
Function
Support
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
DXC Technology is hiring an L1 Support Engineer in Singapore to provide 24x7 onsite IT support. The role involves incident logging, troubleshooting, ticket categorization, and providing timely updates for enterprise clients. Candidates require 1-2 years of experience with Windows, Unix, and common ticketing tools. This position requires 12-hour rotating shifts and government security clearance eligibility.
TAL's take
Stable global company with clearly defined but repetitive support role and specific shift requirements.
The JD clearly defines the shift patterns, responsibilities, and required technical proficiencies.
Salaries at DXC Technology
9.5 LPA average
Based on 300 Grapevine salary entries for DXC Technology.
Engineering
0 - 2 years | L13
4 LPA average
Range: 4 - 4 LPA
Other roles
0 - 2 years | L13
4 LPA average
Range: 2 - 8 LPA
Information Technology
2 - 4 years | L13
2 LPA average
Range: 2 - 2 LPA
Accounting
2 - 4 years | L13
5 LPA average
Range: 5 - 5 LPA
Must haves
- 1-2 years of IT support experience
- Basic knowledge of Windows and Unix
- Familiarity with networking and end-user device support
- Experience with ticketing tools and Microsoft O365
- Must be Singapore Citizen
- Willingness to work 12-hour rotating shifts
Tools and skills
Nice to have: excel, power bi.
About the company
Global enterprise technology services firm with extensive operations.
Posts mentioning DXC Technology
Is promotion happened? For bench people
Hii, i am working dxc from 2.7 year. I am on bench from this march 2025. So it will be possible for promotion for me.
Need guidance
I'm 2023 btech grad, I have selected in virtusa, LTIMindtree and dxc but none of them are giving response to full time. They are just delaying the process. I'm worried about my future, and confused what to do, so that I land a job. I have knowledge of core java, sql, basic dsa(leetcode 150+) and very basic project(that don't come in mini project category). What to do? ... should I prepare dsa or do backend in java? ... or just wait for the on boarding
How is DxC Technology to work with?
All over the Internet if I see the review about DXC is mixed and kind of not that great! And I have noticed from my experience sometimes the companies are not as they are portrayed over the Internet. Its just like people with bad experiences are expressive enough to pen down their agonies whereas people with good experiences are Lazy enough to not put any updates over the Internet and enjoy the Go. I want to know with respect to SAP Projects perspective, considering DXC is a Merger of 2 great Organizations the reviews over the internet does seem to be ready to go with.