Senior Product Designer
Helpshift is hiring a Senior Product Designer in Pune to lead design for their AI-first customer support platform. You will drive end-to-end design lifecycles, conduct user research, and shape product modernization initiatives. The role requires mastery of Figma and strong problem-solving skills for complex workflows. You will also mentor junior designers and collaborate closely with engineering and product teams.
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Experience
5+ years
Function
Arts and Design
Work mode
Onsite, India
Company
Tier 2
What you will work on
Helpshift is hiring a Senior Product Designer in Pune to lead design for their AI-first customer support platform. You will drive end-to-end design lifecycles, conduct user research, and shape product modernization initiatives. The role requires mastery of Figma and strong problem-solving skills for complex workflows. You will also mentor junior designers and collaborate closely with engineering and product teams.
TAL's take
Solid mid-stage SaaS product company with clear scope and seniority level defined.
Very well-defined role, specific responsibilities, and clear requirements provided.
Salaries at Helpshift
29.6 LPA average
Based on 9 Grapevine salary entries for Helpshift.
Other roles
2 - 4 years
18 LPA average
Range: 18 - 18 LPA
Engineering
4 - 6 years | SDE1
21 LPA average
Range: 21 - 21 LPA
Other roles
4 - 6 years | SDE1
23 LPA average
Range: 23 - 23 LPA
Product Management
6 - 8 years | L2
32 LPA average
Range: 32 - 32 LPA
Must haves
- 5+ years of experience in UX/Product Design
- Strong portfolio showcasing end-to-end design process
- Depth in interaction design, IA, and visual hierarchy
- Proficiency in research methods
- Strong mastery of Figma
- Excellent communication and storytelling skills
Tools and skills
Nice to have: v0, loveable, bolt, figma make.
About the company
Established SaaS company providing customer support platforms.