Google DialogFlow - Senior Developer
Cognizant is hiring a Senior Developer to build and integrate bots using Google DialogFlow and telephony platforms. The role involves developing REST APIs using Java and Node.js to enable self-service interactions in IVR systems. Candidates must have experience with cloud DevOps pipelines in AWS or Azure. Experience with contact center technologies and Agile methodologies is preferred.
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Experience
4-12 years
Function
Engineering
Work mode
Onsite, India
Company
Tier 2
What you will work on
Cognizant is hiring a Senior Developer to build and integrate bots using Google DialogFlow and telephony platforms. The role involves developing REST APIs using Java and Node.js to enable self-service interactions in IVR systems. Candidates must have experience with cloud DevOps pipelines in AWS or Azure. Experience with contact center technologies and Agile methodologies is preferred.
TAL's take
Established company, clearly defined technical stack for telephony/bot integration, but lacks specific product innovation signal.
Well-defined technical stack and responsibilities for bot development and IVR integration.
Salaries at Cognizant
11.6 LPA average
Based on 2,123 Grapevine salary entries for Cognizant.
Engineering
0 - 2 years | Entry level
4 LPA average
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2 - 4 years | Associate
5 LPA average
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4 - 6 years | PA
10 LPA average
Range: 4 - 25 LPA
Engineering
6 - 8 years | L7
16 LPA average
Range: 5 - 32 LPA
Must haves
- Experience building call center or telephony platforms
- Hands on experience using Google DialogFlow
- Experience integrating DialogFlow with IVR systems
- Development experience in Java and Node.js
- Experience developing REST APIs
- Experience with DevOps deployment pipelines in Azure or AWS
Tools and skills
Nice to have: genesys purecloud, ivr, crm, wfm, google ccai, agile.
About the company
Global IT services company with established presence.
Posts mentioning Cognizant
Cognizant revoked my offer without any notice
After being laid off from my first job, I tried to get a job everywhere and somehow landed an offer from Cognizant for ‘Engineer Trainee’ role in Bangalore on March 4th. I accepted the offer letter right away and provided all my details, but my Onboarding application wasn't being accepted because of a mismatch in my college name with my grade card. I tried to enter the full name of my College and the portal kept on rejecting it, forcing me to select from the list they gave. I reached out to the Support team on March 10, and they asked me to wait for 2-3 days. In the meantime, my date of joining was shared with me i.e. on March 18, so I moved to Bangalore 4 days ago. The day I moved to Bangalore, I rushed to the Cognizant Office with all my documents to have them verified in person and also notify them that I was ready to join. But the HR was working from home and I have no contact other than their email support. I kept on checking every day but my college name wasn't added to the list. I reached out to them on March 15 and March 17 and even on the date of my joining, March 18, the issue wasn't resolved. Hence, my application wasn't accepted by them. But then I received an email stating that my DOJ will be updated after they fix the issue in 2 days. I was relieved and hoped that it'd probably be fixed. Today's March 20, and the first thing I checked was whether my college name was added to the list or not. But as soon as I logged into the portal, my entire world was shattered as my offer was revoked. I checked my mailbox, and there was nothing about offer revocation. I accepted the offer on March 4th; I provided all the details, and I even asked them to help me out with the college name issue, but in the end, I am back to being jobless. Being an older son in my family, I feel like shit right now. I somehow snagged an offer to help support my family, and yet it was revoked. Cognizant's support team, too, isn't responding. What should I do? Please help.
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Cognizant Referral Required!!
Hi Everyone, Is anyone here currently working at Cognizant as an HR? If so, could you please refer me for a Salesforce Developer role at the company? Feel free to comment below, and I'll reach out to you via DM. Thank you in advance for your support!