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All jobsHybridProduct Managementb2b saas5-8 yearsdynamics 365
HybridMid Levelb2b saas

Principal Specialist - CRM Product Owner

Pratt & WhitneyBengaluru, Karnataka, IndiaPosted 20 May 2026

Pratt & Whitney is seeking a CRM Product Owner to manage the Dynamics 365 platform within their Customer Service Digital Products team. The role focuses on backlog management, sprint execution, and supporting internal users with functional guidance. Candidates must have 5-8 years of experience in product ownership or business analysis, with strong agile delivery skills. This is a hybrid role based in Bengaluru requiring flexibility for stakeholder engagement.

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Experience

5-8 years

Function

Product Management

Work mode

Hybrid, India

Company

Tier 2

What you will work on

Pratt & Whitney is seeking a CRM Product Owner to manage the Dynamics 365 platform within their Customer Service Digital Products team. The role focuses on backlog management, sprint execution, and supporting internal users with functional guidance. Candidates must have 5-8 years of experience in product ownership or business analysis, with strong agile delivery skills. This is a hybrid role based in Bengaluru requiring flexibility for stakeholder engagement.

TAL's take

Quality 60/1005/5 clarityTier 2 company

Stable, large-scale industrial organization role with clear ownership of a central CRM platform, though limited growth path for a pure software specialist.

Highly specific JD detailing responsibilities for CRM product ownership within an agile framework at a known enterprise.

Salaries at Pratt & Whitney

34.0 LPA average

Based on 1 Grapevine salary entries for Pratt & Whitney.

View all salaries

Other roles

6 - 8 years

34 LPA average

Range: 34 - 34 LPA

Must haves

  • Bachelor’s degree in information systems, CS, Engineering, or Data Management
  • 5-8 years of experience in digital product ownership or business analysis
  • Experience managing backlogs and agile delivery processes
  • Exceptional communication skills
  • Strong troubleshooting and problem-solving skills

Tools and skills

dynamics 365agilecrm platforms

Nice to have: azure devops, jira, data governance.

About the company

Major global aerospace manufacturing company, though primary domain is industrial rather than pure tech software.

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