Technical Support Engineer
Ireckonu is seeking a Technical Support Engineer to support their Azure-based customer data platform for hospitality clients. The role involves acting as the first point of contact for technical inquiries, monitoring cloud infrastructure, and troubleshooting system integrations. You will work with internal teams to resolve performance bottlenecks and document technical processes. This role requires 2-5 years of experience in technical support and strong skills in Azure and SQL.
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Experience
2-5 years
Function
Support
Work mode
Hybrid, Singapore
Company
Tier 2
What you will work on
Ireckonu is seeking a Technical Support Engineer to support their Azure-based customer data platform for hospitality clients. The role involves acting as the first point of contact for technical inquiries, monitoring cloud infrastructure, and troubleshooting system integrations. You will work with internal teams to resolve performance bottlenecks and document technical processes. This role requires 2-5 years of experience in technical support and strong skills in Azure and SQL.
TAL's take
Solid mid-level role at an established hospitality SaaS provider with a clear scope.
The JD is crisp, provides clear responsibilities, and specific technical stack requirements.
Must haves
- 2–5 years in technical support or IT operations
- Proficiency in managing and monitoring Microsoft Azure environments
- Strong SQL knowledge and experience with relational databases
- Experience with Azure Monitor, Log Analytics, and Application Insights
- Singapore citizenship or permanent residency status
Tools and skills
Nice to have: powershell, python.
About the company
Established mid-stage SaaS company in the hospitality tech space.