Sr. Research Operations, GREF, Customer Insights
Amazon's Global Customer Insights team is seeking a Senior Research Operations Specialist to manage global research initiatives, focusing on APAC and EMEA regions. The role involves end-to-end participant recruitment, managing user research panels, and ensuring data compliance across research projects. You will also lead vendor relationships, optimize recruitment processes, and support self-serve feedback toolkits. This position is ideal for an experienced professional looking to scale research operations within a global organization.
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Experience
5+ years
Function
Research
Work mode
Onsite, India
Company
Tier 1
What you will work on
Amazon's Global Customer Insights team is seeking a Senior Research Operations Specialist to manage global research initiatives, focusing on APAC and EMEA regions. The role involves end-to-end participant recruitment, managing user research panels, and ensuring data compliance across research projects. You will also lead vendor relationships, optimize recruitment processes, and support self-serve feedback toolkits. This position is ideal for an experienced professional looking to scale research operations within a global organization.
TAL's take
Senior role at a Tier-1 global company with clear operational scope and impact within the GREF organization.
Very clear, well-defined responsibilities centered on research operations, recruitment, and panel management.
Salaries at Amazon
25.8 LPA average
Based on 3,341 Grapevine salary entries for Amazon.
Research
0 - 2 years | L3
5 LPA average
Range: 5 - 5 LPA
Research
2 - 4 years | L4
52 LPA average
Range: 36 - 60 LPA
Research
4 - 6 years | L5
15 LPA average
Range: 15 - 15 LPA
Research
6 - 8 years | L4
41 LPA average
Range: 24 - 60 LPA
Must haves
- Bachelor's degree in psychology, sociology, anthropology, HCI or related
- 5+ years of recruiting or research work experience
- Experience managing multi-regional recruitment efforts
- Strong understanding of privacy regulations and data protection
- Experience with research panel management and participant databases
- Proven vendor management and contract negotiation skills
- Excellent project management skills
Tools and skills
Nice to have: dscout, usertesting.
About the company
Amazon is a global FAANG company.
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