Customer Service & Order Management Executive
This role at Aditi Consulting serves as a primary point of contact for customers and third-party logistics providers. Responsibilities include managing order processing via EDI, resolving inquiries, and ensuring high service level targets. The position requires strong communication skills and proficiency in MS Office to maintain order accuracy and customer satisfaction. The role focuses on logistics support and operational efficiency within a competitive environment.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, India
Company
Tier 3
What you will work on
This role at Aditi Consulting serves as a primary point of contact for customers and third-party logistics providers. Responsibilities include managing order processing via EDI, resolving inquiries, and ensuring high service level targets. The position requires strong communication skills and proficiency in MS Office to maintain order accuracy and customer satisfaction. The role focuses on logistics support and operational efficiency within a competitive environment.
TAL's take
Tier 3 company with a generic, repetitive customer support role description.
Clear and coherent responsibilities related to order management and customer service, though the role is fairly standard.
Must haves
- Fluent in English
- Strong interpersonal and communication skills
- Strong MS Office knowledge
- Very strong customer service attitude
Tools and skills
Nice to have: sap.
About the company
Small staff-aug/service shop company.
Posts mentioning Aditi Consulting
TIL: Postpartum depression in men
Men, becoming fathers for first time, also go through rollercoaster of emotions. Cannot imagine the burden of overthinking - new responsibilities, ensuring mother n child are well, regular household chores plus work (where they don't get enough leaves) Read a great post on LinkedIn talking about that, and how men shy away from taking parental leaves
World Mourns Legendary Tabla Maestro Zakir Hussain
- Ustad Zakir Hussain, the iconic tabla virtuoso, passed away at 73 in San Francisco due to idiopathic pulmonary fibrosis. - Fans and celebrities, including Manoj Bajpayee and Aditi Rao Hydari, paid heartfelt tributes on social media, celebrating his legacy and contributions to music and cinema. - Hussain's remarkable cameo in Dev Patel's 'Monkey Man' (2024) is being widely shared, showcasing his genius in blending Indian classical music with cinematic action. Source: [Times Now News](https://www.timesnownews.com/viral/rest-in-rhythm-netizens-pay-tribute-to-zakir-hussains-legacy-through-monkey-man-article-116373109), [The Times Of India](https://timesofindia.indiatimes.com/entertainment/hindi/bollywood/news/ustad-zakir-hussain-passes-away-farhan-akhtar-dia-mirza-and-others-pay-heartfelt-tributes-to-tabla-maestro/articleshow/116372394.cms), [The Times Of India](https://timesofindia.indiatimes.com/entertainment/hindi/bollywood/news/shankar-mahadevan-mourns-loss-of-his-guiding-light-ustad-zakir-hussain/articleshow/116372144.cms), [The Times Of India](https://timesofindia.indiatimes.com/entertainment/hindi/bollywood/news/a-unique-human-and-artist-singer-nitin-mukesh-mourns-the-loss-of-tabla-maestro-zakir-hussain/articleshow/116372113.cms), [The Times Of India](https://timesofindia.indiatimes.com/entertainment/hindi/bollywood/news/actress-nimrat-kaur-pays-heartfelt-tribute-to-tabla-legend-zakir-hussain-never-shall-there-be-another/articleshow/116372043.cms)
Journalist and Staffer Booked for Fake News
- **Bengaluru Police** have booked a Bangladeshi journalist and an Indian news portal staffer for allegedly spreading fake news about **Rahul Gandhi** and **Sonia Gandhi**. - The FIR was registered at High Grounds police station against journalist **Salah Uddin Shoaib Choudhaury** and staffer **Aditi**. - **Srinivas G** from KPCC filed the complaint, alleging Choudhary linked Sonia Gandhi to a foreign spy agency. - The case is under **Bharatiya Nyaya Sanhita** sections 196 and 353 (2) for promoting enmity and spreading false information. - **Jaipur Dialogues** criticized the FIR, calling it an attack on freedom of speech.