Technical Support Engineer (Arabic Speaker)
AlgoSec is seeking a Technical Support Engineer to join their global team in Gurugram, India, specializing in network security software. The role involves guiding customers and partners through product installation and troubleshooting while maintaining the knowledge base. Candidates must have at least two years of software support experience, proficiency in Linux/UNIX, and firewall configuration skills. Fluency in both Arabic and English is required to support the company's global client base.
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Experience
2+ years
Function
Support
Work mode
Hybrid, India
Company
Tier 2
What you will work on
AlgoSec is seeking a Technical Support Engineer to join their global team in Gurugram, India, specializing in network security software. The role involves guiding customers and partners through product installation and troubleshooting while maintaining the knowledge base. Candidates must have at least two years of software support experience, proficiency in Linux/UNIX, and firewall configuration skills. Fluency in both Arabic and English is required to support the company's global client base.
TAL's take
Solid tier-2 cybersecurity company with a well-defined support role and clear regional market focus.
Clear role scope, specific technical requirements, and defined regional language requirements.
Must haves
- 2 years experience in a software company
- Experience in Linux/UNIX environments
- Experience in firewall administration
- Experience in support of network security software
- Excellent communication skills in Arabic and English
Tools and skills
Nice to have: perl, shell, sre, devops.
About the company
Established cybersecurity product company with global operations.