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All jobsOnsiteOperationsai/ml infra1-6 yearspython
OnsiteSeniorai/ml infra

Technical Specialist

HCLTechChennai, IndiaPosted 20 May 2026

This AI Operations Manager role at HCLTech focuses on production support and continuous improvement for post-deployment AI applications. The responsibilities include driving automation for incident resolution, SLA management, and partnering with AMS teams to streamline support tickets. The ideal candidate brings experience in AI/ML product operations and proficiency in Python, Node.js, and cloud PaaS. The role involves architecting support solutions and mentoring teams to ensure high reliability and scalability.

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Experience

1-6 years

Function

Operations

Work mode

Onsite, India

Company

Tier 2

What you will work on

This AI Operations Manager role at HCLTech focuses on production support and continuous improvement for post-deployment AI applications. The responsibilities include driving automation for incident resolution, SLA management, and partnering with AMS teams to streamline support tickets. The ideal candidate brings experience in AI/ML product operations and proficiency in Python, Node.js, and cloud PaaS. The role involves architecting support solutions and mentoring teams to ensure high reliability and scalability.

TAL's take

Quality 55/1004/5 clarityTier 2 company

Solid tier-2 global IT services firm offering a defined operational management role in AI/ML.

The role has a clear operational mandate for post-deployment AI support, though the YOE range listed in the text is inconsistent.

Salaries at HCLTech

15.8 LPA average

Based on 15 Grapevine salary entries for HCLTech.

View all salaries

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2 - 4 years | E1

5 LPA average

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Consulting

4 - 6 years | L2

17 LPA average

Range: 17 - 17 LPA

Other roles

4 - 6 years | L2

15 LPA average

Range: 7 - 24 LPA

Must haves

  • Experience in AI/ML, Generative AI, data, or analytics software
  • Experience in operations for AI products and projects at least spanning a year
  • Competence in Python or Node.js, and git
  • Managed post-deployment operations of at least one AI enabled product
  • Competence in defining SLAs

Tools and skills

pythonnode.jsgitcloud paasscriptinginfrastructure-as-codemlops

Nice to have: aws cloud practitioner, devops certification, ai/ml certification.

About the company

Large established global IT services and consulting firm.

Posts mentioning HCLTech

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Referrals131

Massive Drop in LLM Costs Fuels AI Deals

- HCLTech CEO C Vijayakumar announced an 85% reduction in the cost of using large language models (LLMs) since early 2023. - The company reported significant AI and generative AI deals in Q3, totaling $2.1 billion, though exact numbers were not disclosed. - Vijayakumar highlighted the growing momentum in AI, with increasing customer interactions in AI labs and opportunities in agentic AI. Source: [MoneyControl](https://www.moneycontrol.com/news/business/cost-of-using-llms-have-dropped-over-85-since-early-2023-making-more-use-cases-viable-hcltech-ceo-c-vijayakumar-12909830.html#google_vignette)

News Discussion40

Variable pay in HCLtech

When do we get the variable pay in hcltech and what would be percentage for variable pay

Salary Discussion30