Technical Specialist
This AI Operations Manager role at HCLTech focuses on production support and continuous improvement for post-deployment AI applications. The responsibilities include driving automation for incident resolution, SLA management, and partnering with AMS teams to streamline support tickets. The ideal candidate brings experience in AI/ML product operations and proficiency in Python, Node.js, and cloud PaaS. The role involves architecting support solutions and mentoring teams to ensure high reliability and scalability.
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Experience
1-6 years
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
This AI Operations Manager role at HCLTech focuses on production support and continuous improvement for post-deployment AI applications. The responsibilities include driving automation for incident resolution, SLA management, and partnering with AMS teams to streamline support tickets. The ideal candidate brings experience in AI/ML product operations and proficiency in Python, Node.js, and cloud PaaS. The role involves architecting support solutions and mentoring teams to ensure high reliability and scalability.
TAL's take
Solid tier-2 global IT services firm offering a defined operational management role in AI/ML.
The role has a clear operational mandate for post-deployment AI support, though the YOE range listed in the text is inconsistent.
Salaries at HCLTech
15.8 LPA average
Based on 15 Grapevine salary entries for HCLTech.
Other roles
0 - 2 years | E1
18 LPA average
Range: 18 - 18 LPA
Other roles
2 - 4 years | E1
5 LPA average
Range: 4 - 6 LPA
Consulting
4 - 6 years | L2
17 LPA average
Range: 17 - 17 LPA
Other roles
4 - 6 years | L2
15 LPA average
Range: 7 - 24 LPA
Must haves
- Experience in AI/ML, Generative AI, data, or analytics software
- Experience in operations for AI products and projects at least spanning a year
- Competence in Python or Node.js, and git
- Managed post-deployment operations of at least one AI enabled product
- Competence in defining SLAs
Tools and skills
Nice to have: aws cloud practitioner, devops certification, ai/ml certification.
About the company
Large established global IT services and consulting firm.
Posts mentioning HCLTech
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Massive Drop in LLM Costs Fuels AI Deals
- HCLTech CEO C Vijayakumar announced an 85% reduction in the cost of using large language models (LLMs) since early 2023. - The company reported significant AI and generative AI deals in Q3, totaling $2.1 billion, though exact numbers were not disclosed. - Vijayakumar highlighted the growing momentum in AI, with increasing customer interactions in AI labs and opportunities in agentic AI. Source: [MoneyControl](https://www.moneycontrol.com/news/business/cost-of-using-llms-have-dropped-over-85-since-early-2023-making-more-use-cases-viable-hcltech-ceo-c-vijayakumar-12909830.html#google_vignette)
Variable pay in HCLtech
When do we get the variable pay in hcltech and what would be percentage for variable pay