ISSRRN000656 - Infra Tech Support Practitioner Copy 09
This role at Accenture services Pvt Ltd focuses on infrastructure technical support within a service desk environment. The successful candidate will ensure production system availability, manage incident resolution, and support disaster recovery procedures. Candidates need basic service desk management skills and a bachelor's degree. The position emphasizes professional growth and collaborative problem-solving within a support context.
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Experience
0+ years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
This role at Accenture services Pvt Ltd focuses on infrastructure technical support within a service desk environment. The successful candidate will ensure production system availability, manage incident resolution, and support disaster recovery procedures. Candidates need basic service desk management skills and a bachelor's degree. The position emphasizes professional growth and collaborative problem-solving within a support context.
TAL's take
Role is a standard entry-level support position at a large consulting firm with generic requirements.
The role provides a clear functional domain of service desk support but is described with fairly generic tasks.
Must haves
- Beginner proficiency in Service Desk Management
- Minimum 0 years of experience
- Bachelor's Degree in relevant field
Tools and skills
About the company
Accenture is an established global consulting and services firm.
Posts mentioning Accenture services Pvt Ltd
Accenture GN OM/OD team
Is there anyone here from the Accenture OM/OD team? I have an offer and would appreciate some insights. Thanks
Need help and advice please😭🙏🏻
Hi All, I have recently switched from Accenture to Quantiphi. 6th April was the last working day at Accenture and 13th April was my onboarding with Quantiphi. I have around 5 years of working experience as a data engineer, working with SQL, GCP tools, BigQuery, Cloud Composer, Airflow, SSIS, SSRS. During the interview and the job description that Quantiphi gave was perfectly aligning with my skills. But today was the day I am feeling completely lost and broken with no idea on what to do next. I got the project details today and my task here would be, for a client, for a new geographic location they want to expand their business where Azure or GCP or Azure has limited rules, so Alibaba cloud is what they want to use. Now my task would involve about, whatever services they were using in Azure, those same replicas or other concepts how we can achieve or available in Alibaba, those POCs I need to work with. I was completely blank after hearing this. This is so new to me, although learning is not something that I am running away from, but this is not aligned with my skill set and this is not something a data engineer does. My task was to make raw data consumable and help the leadership team in making data driven decisions. Please do genuinely advise me on the next steps what should I do, whom should I reach out to. I am having a breakdown today and been questioning the choice I made choosing this over General Mills as it was paying less. Atleast a product based company won’t do this. I want someone to talk to. Please please help me out guys😭😭
Looking for a Job Change (Java Backend or Fullstack) serving notice 44 Days left
Hi, my name is Vinay Kumar. I have 9 years of experience working as a Team Lead at Accenture. My core skills include: • Java • Microservices architecture • Angular for frontend • AWS cloud services I’m currently looking for opportunities in product-based companies, where I can contribute to high-impact, scalable systems and grow technically and professionally. If you have any referrals or know of openings in your network, I would truly appreciate your help. You can reach me at: medipalli.vinaykumar@gmail.com