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OnsiteMid Levelgeneral software

Store Manager/Customer Experience Manager

BrightDay FloralsHyderabad, Telangana, IndiaPosted 21 May 2026

BrightDay Florals is a floral design company seeking a Customer Experience Manager based in Hyderabad. The role involves managing client interactions, resolving concerns, and optimizing service delivery processes. The candidate will analyze feedback and coordinate with internal teams to ensure high satisfaction. This is an onsite position requiring strong communication and analytical skills.

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Experience

Experience not specified

Function

Support

Work mode

Onsite, India

Company

Tier 3

What you will work on

BrightDay Florals is a floral design company seeking a Customer Experience Manager based in Hyderabad. The role involves managing client interactions, resolving concerns, and optimizing service delivery processes. The candidate will analyze feedback and coordinate with internal teams to ensure high satisfaction. This is an onsite position requiring strong communication and analytical skills.

TAL's take

Quality 25/1004/5 clarityTier 3 company

Local service-oriented business with low-compensation tier, limited scope for career growth in a tech-centric context.

The role is clearly defined within the context of a floral design business, focusing on customer satisfaction and operations.

Must haves

  • Proficiency in Customer Satisfaction
  • Exceptional Customer Service expertise
  • Analytical skills for customer feedback
  • Excellent communication skills
  • Problem-solving abilities

About the company

Small retail/event services business with no established engineering or corporate tech footprint.

Posts mentioning BrightDay Florals

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The hummingbird and the firefly argued over who brought more light to the world. The hummingbird boasted of its bright feathers, while the firefly countered with its glowing light. A wise old owl hooted, "True light comes from helping others, not just shining brightly." The hummingbird and firefly, ashamed, decided to work together to light the way for lost travellers. Moral: Teamwork and humility are more important than boasting.

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