Sr Manager, Customer Success, Data Centers
Carrier is seeking a Senior Manager for their Asia Pacific & Middle East Data Center leadership team based in Mumbai or Gurugram. This role involves leading cross-functional value streams, including engineering and operations, to deliver complex solutions for data center clients. You will be responsible for strategic program ownership, financial stewardship, and deep relationship management with key stakeholders. The position requires a proven track record of managing large-scale programs in a matrix organization.
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Experience
10+ years
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
Carrier is seeking a Senior Manager for their Asia Pacific & Middle East Data Center leadership team based in Mumbai or Gurugram. This role involves leading cross-functional value streams, including engineering and operations, to deliver complex solutions for data center clients. You will be responsible for strategic program ownership, financial stewardship, and deep relationship management with key stakeholders. The position requires a proven track record of managing large-scale programs in a matrix organization.
TAL's take
Established global company with clear program leadership responsibilities for a significant data center market segment.
Clear focus on data center customer success and cross-functional leadership, though specific technical stack requirements are minimal.
Must haves
- Bachelor’s degree, preferably in Mechanical or Electrical engineering
- 10+ years’ experience in customer management roles in projects, operations, sales, or engineering
- Proven ability to lead large scale, cross-functional teams or programs
- Ability to travel up to 30-40%
About the company
Global industrial conglomerate with established operations, though not a pure-play tech unicorn.
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